Job Overview
Location
Remote - Poland
Job Type
Full-time
Category
Operations
Date Posted
April 24, 2026
Full Job Description
đź“‹ Description
- • The Services Desk Advisor role at Hitachi Vantara is critical to bridging sales and professional services by translating customer needs into actionable service proposals, ensuring a seamless sales process and enabling data-driven innovation for global clients.
- • Day to day, the advisor will manage service inquiries from sales representatives and customers, classify opportunities, select appropriate services from a predefined catalog, document requirements, escalate complex cases to the Solutions team, and maintain real-time updates in internal systems while building relationships across teams.
- • Hitachi Vantara is a global leader in data infrastructure, empowering innovators across industries—from banking to entertainment—with resilient, high-performance solutions that enable automation, optimization, and customer impact, as exemplified by projects like the Las Vegas Sphere.
- • In this role, you will develop deep expertise in Hitachi Vantara’s product and service portfolio, refine technical sales and CRM skills, enhance cross-functional collaboration, and grow your ability to consultatively position complex service offerings—positioning you for advancement in technical sales, solutions consulting, or service management.
🎯 Requirements
- • Bachelor’s degree in computing or in business with a computing related minor.
- • One or more years of experience in technical sales, inside sales, or telemarketing.
- • Business proficient in English and preferably one additional language (German, French, Italian, Spanish).
- • Capable of leveraging CRM software and common computer tools including MS Office suite (Word, Excel, Outlook) and web presentation tools.
- • Ability to prioritize tasks, manage time effectively, and handle business conflicts.
- • Strong interpersonal skills: friendly communication, active listening, and confident presentation abilities to engage sales teams and customers.
- • Demonstrated capacity to understand technical topics and translate them into service recommendations.
🏖️ Benefits
- • Industry-leading benefits supporting holistic health and wellbeing.
- • Flexible work arrangements (role and location dependent) to promote life balance.
- • A culture of inclusion, meritocracy, and psychological safety where diverse perspectives drive innovation.
- • Opportunities to work with a global team of innovators on meaningful, real-world data-driven solutions.
- • Commitment to equal opportunity employment and reasonable accommodations during recruitment.
- • Environment that fosters autonomy, ownership, and continuous learning through knowledge sharing and new ways of working.
Skills & Technologies
Express
Remote
Degree Required
About Hitachi, Ltd.
Hitachi, Ltd. is a Japanese multinational conglomerate headquartered in Tokyo, formed in 1910. It operates in digital systems, energy, industry, mobility, and smart life sectors, providing IT, cloud, AI, power grids, railways, and construction machinery solutions. The company focuses on social innovation to address infrastructure, energy efficiency, and digital transformation challenges worldwide.
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