Job Overview
Location
United States
Job Type
Full-time
Category
Software Engineering
Date Posted
July 2, 2026
Full Job Description
đź“‹ Description
- • As a Software Engineer on the Design Systems team at Assembled Technologies Inc., you will lead the technical vision for a brand-new design system and AI-native workflows that bring it to life, directly influencing how human agents and AI collaborate to deliver superior customer support at scale.
- • You will own the technical direction of the design system, including token architecture, component APIs, tooling, testing, and adoption; shape how AI coding agents generate production-quality UI; modernize frontend foundations; and establish best practices across teams to improve consistency, maintainability, and user experience.
- • You will work closely with the Design Systems Designer to make foundational decisions impacting every product team, from component design to performance, accessibility, developer experience, and AI-assisted code generation.
- • Assembled Technologies Inc. is a fast-growing, well-funded startup backed by $71M from NEA, Emergence Capital, and Stripe, building the unified platform that orchestrates human agents and AI at scale for customer support — used by companies like Canva, Etsy, and Robinhood.
- • In this role, you will have the opportunity to shape the future of design-to-code workflows, influence product decisions early, and grow your expertise in frontend architecture, AI-assisted development, and scalable design systems in a high-impact, collaborative environment.
🎯 Requirements
- • 3+ years of experience building frontend products with meaningful ownership over architecture and technical direction
- • Experience owning or significantly evolving a design system used across multiple teams or products
- • Deep frontend expertise including TypeScript, component architecture, and modern frontend tooling
- • Proven ability to raise the quality bar of a product through improvements in performance, accessibility, usability, and interaction design
- • Strong product and design instincts with a sharp eye for craft and user experience
- • Clear communication and effective collaboration skills, especially across engineering and design teams
🏖️ Benefits
- • Generous medical, dental, and vision benefits
- • Flexible time off
- • Monthly credits for professional development, general wellness, Assembled customers, and commuting
- • Paid parental leave
- • Catered lunches every day (M–F) and fully stocked SF office
- • 401(k) plan enrollment
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Assembled Technologies Inc.
Assembled builds workforce management software for customer support teams. The platform forecasts demand, schedules staff, and tracks real-time metrics across support channels like email, chat, phone, and social. Integrations with Zendesk, Salesforce, Kustomer, and Intercom pull ticket data to automate staffing decisions. Companies use Assembled to reduce response times, balance agent workloads, and plan hiring against predicted ticket volume. Founded in 2018, the company serves technology, e-commerce, and marketplace businesses seeking to scale support operations efficiently.
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