Assembled Technologies Inc.

About Assembled Technologies Inc.

Assembled builds workforce management software for customer support teams. The platform forecasts demand, schedules staff, and tracks real-time metrics across support channels like email, chat, phone, and social. Integrations with Zendesk, Salesforce, Kustomer, and Intercom pull ticket data to automate staffing decisions. Companies use Assembled to reduce response times, balance agent workloads, and plan hiring against predicted ticket volume. Founded in 2018, the company serves technology, e-commerce, and marketplace businesses seeking to scale support operations efficiently.