Solutions architect (Central)

Writer Inc.

Job Overview

Location

Chicago, IL

Job Type

Full-time

Full Job Description

📋 Description

• Drive strategic technical discovery with Fortune 500 prospects and customers, translating complex business challenges into clear, impactful technical solutions for AI-powered work
• Architect and design robust, scalable, and secure generative AI solutions for enterprise clients using WRITER's platform, APIs, and custom applications to solve critical business problems
• Lead the development and execution of compelling proofs of concept (PoCs) and demonstrations, building custom templates and integrating WRITER's capabilities to showcase transformative value and accelerate time-to-value for customers
• Serve as a trusted technical advisor to C-suite executives, VPs of Engineering, and AI leaders, guiding their generative AI strategy and collaborating to define enterprise-level architecture roadmaps
• Partner closely with WRITER's product and engineering teams, providing critical feedback from customer engagements to influence the product roadmap and ensure solutions meet evolving market needs
• Champion the adoption of WRITER's platform and APIs by educating prospects and partners on the possibilities of generative AI and empowering them to build their own innovative solutions
• Work directly with the largest and most strategic enterprise clients to identify, validate, and build agentic AI solutions that unlock massive business value
• Operate as a hybrid role based out of the New York hub, requiring in-person collaboration while engaging with clients across the Central region
• Translate complex technical concepts into clear, compelling business language for diverse audiences, including technical teams and executive leadership
• Own the technical success and impact of client engagements by connecting deeply with customer needs, challenging the status quo, and delivering innovative AI-driven outcomes

🎯 Requirements

• 5+ years of experience in technical customer-facing roles such as solutions architect, enterprise architect, or sales engineering, ideally within a high-growth, B2B SaaS company serving Fortune 500 clients
• Deep expertise in generative AI principles, large language models (LLMs), and prompt engineering best practices
• Experience in Python, proficiency with APIs, and end-to-end orchestration to augment AI workflows and integrate AI capabilities into complex enterprise systems
• Exceptional communication and presentation skills, able to simplify complex technical concepts into clear, compelling business language for diverse audiences
• A highly versatile and tenured problem solver, capable of leading multi-stakeholder discovery sessions and architecting innovative solutions to complex business and technical challenges
• A builder's mindset with a proven ability to connect deeply with customer needs and own the technical success of client engagements

🏖️ Benefits

• Generous PTO, plus company holidays
• Medical, dental, and vision coverage for you and your family
• Paid parental leave for all parents (16 weeks)
• Fertility and family planning support
• Early-detection cancer testing through Galleri
• Flexible spending account and dependent FSA options
• Health savings account for eligible plans with company contribution
• Annual work-life stipends for wellness, learning and development
• Company-wide off-sites and team off-sites
• Competitive compensation, company stock options and 401k

Skills & Technologies

Python

Senior

Hybrid

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Writer Inc.

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About Writer Inc.

Writer Inc. provides an enterprise-grade generative AI platform for creating, editing and governing business content. The system embeds into workflows to generate marketing copy, documentation, emails and other text while enforcing brand, style and compliance rules. It includes a language model, style guides, snippets, terminology management and analytics, all designed to maintain consistency across teams. Clients use Writer to accelerate content production, reduce revisions and ensure regulatory adherence without sacrificing human oversight.

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