Solutions Engineer

📋 Description

• • As the retail media landscape rapidly evolves and its complexity grows, Vantage Analytics Inc. stands at the forefront, providing the essential orchestration platform that empowers enterprise retailers to seamlessly activate their advertising potential across onsite, offsite, and in-store channels. The scaling of retail media networks introduces a cascade of new challenges: an increasing number of stakeholders, the necessity for deeper, more intricate integrations, and a direct correlation between campaign performance and revenue. What is sold must not only launch successfully but must also operate, optimize, and scale with unparalleled precision. This is where the critical function of 'Delivery' at Vantage comes into play. Delivery represents the vital transition from initial technical validation to tangible, operational reality. It is the meticulously crafted process of architecting integrations that transcend mere functionality, actively driving optimized performance and fostering scalable revenue growth for our clients.
• • We are actively seeking a bright, dynamic, and highly motivated Solutions Engineer to become an integral part of our growing team. In this pivotal role, you will be instrumental in shaping how leading retailers and brands not only adopt but also maximize the value and potential of the Vantage platform. Your responsibilities will span a fascinating intersection of deep technical expertise and sharp sales acumen. You will be tasked with creating bespoke, tailored solutions that address unique client needs, ensuring the seamless execution of product demonstrations, managing complex integrations from inception to completion, and ultimately guaranteeing long-term client success within the fast-paced and ever-changing retail media ecosystem.
• • On a day-to-day basis, you will collaborate closely with prospective clients, working hand-in-hand with our Sales leadership. Your contributions will include configuring sophisticated demo environments that accurately mirror the intricate data complexities inherent in modern retail operations. You will also be responsible for developing custom solutions that address specific client challenges and pain points, and you will play a crucial role in contributing to Vantage’s product roadmap, serving as both a technical authority and a dedicated customer advocate. Your insights will be invaluable in guiding our product development and ensuring it remains aligned with market demands and client expectations.
• • A core aspect of your role will involve Technical Solution Design & Demo Setup. This includes the meticulous configuration and ongoing maintenance of sophisticated demo environments. These environments are designed to simulate a wide array of real-world retail scenarios, encompassing multi-channel campaign management, advanced audience segmentation strategies, and the complex interplay of various data sources. You will ensure these demos are robust, realistic, and effectively showcase the capabilities of the Vantage platform.
• • You will also serve as the Subject Matter Expert (SME) during Software Demonstrations, particularly during technical deep-dives. Your expertise will be crucial in articulating precisely how the Vantage solution integrates seamlessly with existing retail technology stacks. This includes understanding and explaining integrations with critical systems such as Customer Data Platforms (CDPs), Point of Sale (POS) systems, and various e-commerce platforms, demonstrating a comprehensive understanding of the client's technology landscape.
• • A significant part of your engagement will be Technical Discovery. You will partner closely with the Sales team to conduct thorough discovery sessions, identifying and understanding prospect pain points. This includes delving into challenges related to closed-loop attribution, ensuring brand safety across campaigns, and maintaining margin transparency in advertising initiatives. Your ability to translate these business challenges into technical requirements will be key.
• • You will be responsible for Solution Architecture, designing robust and scalable architectures that minimize the need for custom development while maximizing the efficient flow of data. This involves ensuring seamless data exchange between critical touchpoints such as on-site search, off-site programmatic advertising, and in-store digital displays, creating a unified and powerful advertising ecosystem.
• • Furthermore, you will lead the technical response for Request for Proposals (RFPs). This involves providing clear, concise, and technically accurate responses that address critical aspects such as data privacy compliance (including GDPR and CCPA regulations) and the capabilities of our clean room environments, assuring clients of our commitment to security and compliance.
• • This role offers a unique opportunity to be at the intersection of cutting-edge technology and the dynamic world of retail media, making a tangible impact on how major retailers grow their advertising businesses.