Solutions Engineer

Scrunch Pty Ltd

Job Overview

Location

New York City

Job Type

Full-time

Full Job Description

📋 Description

• Partner with Enterprise Account Executives and leadership to lead complex, enterprise-level sales cycles from initial discovery and technical evaluation through to proposals, proof-of-concepts (PoCs), and closed-won deals.
• Conduct deep technical discovery sessions and multi-stakeholder workshops to understand customer needs and design tailored AI-powered solutions using Scrunch’s platform.
• Own end-to-end technical demonstrations, architecture design, and integration planning, translating product capabilities into clear customer value through data flows, enterprise-grade configurations, and system interoperability.
• Manage security, compliance, and procurement processes on behalf of enterprise customers during the sales cycle, ensuring alignment with legal, risk, and procurement requirements.
• Collaborate cross-functionally with Product, Engineering, Legal/Compliance, and Support teams to ensure proposed solutions align with the product roadmap and regulatory standards.
• Feed direct customer feedback and use cases into product development to influence future enhancements and prioritize roadmap items based on enterprise needs.
• Support smooth handoffs to Customer Success teams post-sale, ensuring rapid time-to-value and adoption of the platform.
• Identify and articulate opportunities for upsells, expansion, and additional use cases during onboarding and post-sale engagement.
• Work closely with Sales, Product, and Engineering to shape how the product is positioned and sold at scale to enterprise clients.
• Present complex technical concepts clearly and persuasively to C-level executives, technical teams, and non-technical stakeholders through polished presentations and responsive Q&A.
• Manage multiple concurrent enterprise deals, stakeholders, and priorities with agility in a fast-moving, ambiguous environment.
• Maintain a deep understanding of AI search and conversational agent platforms such as ChatGPT, Claude, and Gemini, and how Scrunch’s solution integrates with them to surface brand content.
• Operate from a hybrid model requiring three days per week in the New York City office.

🎯 Requirements

• 6–10+ years in Solutions Consulting, Sales Engineering, or Solutions Architecture
• Experience working on enterprise-level deals
• Ability to manage multiple projects and stakeholders concurrently
• Ability to effectively explain complex technical concepts to any audience through clear, polished presentations and responses
• Experience speaking with and presenting to C-Level executives
• Comfort with ambiguity and ability to adapt to rapidly shifting market and organizational priorities

🏖️ Benefits

• Equity in a fast-growing, category-defining company
• Medical, dental, vision, and life & disability insurance
• Paid parental leave
• Home office stipend
• Phone and internet reimbursement
• L&D budget for courses, conferences, and professional development
• Flexible PTO — take what you need, we trust you
• 401(k) with company contribution
• Team offsites and a collaborative, supportive team culture

Skills & Technologies

Remote

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Scrunch Pty Ltd

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About Scrunch Pty Ltd

Scrunch provides an influencer marketing platform that connects brands with data-verified creators across Instagram, YouTube, TikTok and blogs. The SaaS dashboard offers audience analytics, fraud detection, campaign management and performance tracking to help marketers discover, evaluate and collaborate with influencers. The company targets mid-market to enterprise advertisers and agencies seeking scalable, transparent creator partnerships. Founded in Australia, Scrunch maintains a global database of over 20 million influencer profiles and integrates with major social networks to provide real-time engagement metrics.

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