Solutions Engineer, Americas [Remote]

Notabene Global Inc.

Job Overview

Location

New York

Job Type

Full-time

Full Job Description

📋 Description

• As a Solutions Engineer at Notabene, you will play a key role in realizing our vision of seamlessly integrating cryptocurrency into the global financial ecosystem while ensuring security.
• You'll closely collaborate with our Customer Success, Customer Support, and Engineering teams to comprehend client needs and regulatory requirements, crafting tailored technical solutions using our API-first platform.
• This is a remote position for candidates located within the United States.
• Solution design: Create and architect technical solutions that align with clients' objectives and adhere to global and local regulations.
• Utilize a consultative approach to identify business needs and align them with Notabene's solutions.
• Support: Provide post-sales L2 technical support and serve as a point of contact for client inquiries and API integration questions.
• Troubleshoot issues by using log management tools such as Datadog.
• Collaboration: Work closely with Product, Engineering, Regulatory & Compliance, and Customer Success teams to ensure our platform empowers customers to meet regulatory requirements at scale.
• Documentation: Maintain outstanding technical documentation and develop examples that support customer integrations and POCs, showcasing the solution's capabilities.

🎯 Requirements

• 4+ years' experience in customer-facing technical roles in Enterprise B2B SaaS
• Strong understanding of REST APIs and web technologies
• Proficient problem-solving skills (you are a natural-born troubleshooter)
• Ability to work both independently and collaboratively in a dynamic, low-ego environment
• Customer-first attitude
• Comfortable reading code and querying data
• Excellent project management skills, capable of managing multiple priorities and establishing clear accountabilities for success

🏖️ Benefits

• Not specified

Skills & Technologies

Rails

REST

Datadog

Remote

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Notabene Global Inc.

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About Notabene Global Inc.

Notabene is a compliance software company that helps crypto-native businesses meet global Travel Rule and anti-money-laundering requirements. Its platform automates counterparty risk assessment, transaction screening, and secure data exchange between virtual asset service providers, banks, and financial institutions. Founded in 2020 and headquartered in New York, the company connects exchanges, custodians, and DeFi protocols to a unified compliance network, enabling safe, auditable transfers of digital assets while satisfying FATF and FinCEN regulations across jurisdictions.

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