Solutions Engineer, Growth

Vanta, Inc.

Job Overview

Location

Remote U.S.

Job Type

Full-time

Full Job Description

📋 Description

• Lead technical discussions with key prospects and customers to ensure seamless adoption of Vanta’s platform and maximize its potential for achieving their security goals.
• Own the end-to-end technical relationship with customers during the pre-sales phase, including demonstrations, technical evaluations, and proof-of-concept engagements to drive deal velocity and increase win rates.
• Develop and maintain a deep understanding of Vanta’s product capabilities, integrations, configurations, partner ecosystem, and competitive landscape to effectively position the solution against alternatives.
• Support customers throughout their trial process by providing guidance, troubleshooting technical hurdles, and ensuring successful onboarding to convert trials into paid customers.
• Build custom product examples, technical documentation, playbooks, and other resources to empower customers and enable the sales team with scalable tools.
• Collect and synthesize customer feedback on product functionality, pain points, and feature requests to inform product roadmap prioritization and improve product-market fit.
• Collaborate cross-functionally with Sales, Product, and Customer Success teams to ensure a smooth transition from pre-sales to post-sales and alignment on customer outcomes.
• Identify and help design new programs or processes to improve the efficiency and effectiveness of the pre-to-post-sales handoff.
• Stay current on cloud security trends, compliance standards (e.g., SOC 2, HIPAA, ISO 27001), and evolving customer security needs to provide authoritative technical guidance.
• Apply creative problem-solving to address unique customer architectures and tailor Vanta’s solution to diverse environments across AWS, Google Cloud, and Microsoft Azure.
• Engage with customers through active listening, strategic dialogue, and technical depth to build trust and credibility as a trusted advisor.
• Maintain strong organizational skills to manage multiple concurrent customer engagements, deadlines, and technical requirements in a fast-paced startup environment.
• Demonstrate curiosity and responsible use of AI tools to enhance productivity, automate repetitive tasks, and improve the quality of customer interactions.
• Contribute to a culture of teamwork, openness, creativity, and continuous improvement by sharing knowledge, mentoring peers, and embracing feedback.
• Serve as a technical voice for the customer within the organization, influencing sales strategy and product development based on real-world use cases and market demands.
• Participate in company-wide events, virtual team building activities, and learning sessions to foster connection and alignment across the distributed team.

🎯 Requirements

• 3+ years of customer-facing, technical experience as a Solutions Engineer, Sales Engineer, or equivalent title
• Proven B2B SaaS experience
• Hands-on experience with AWS, Google Cloud, Microsoft Azure, and operating systems (Windows, macOS, Linux) and cloud application architecture
• Strong project management skills with ability to thrive in a startup environment lacking rigid structure
• General knowledge of at least one scripting language (Python, Ruby, Bash, JavaScript) and willingness to expand proficiency
• Must be authorized to work in the U.S. without current or future employer sponsorship

🏖️ Benefits

• Industry-competitive salary and equity
• Comprehensive medical, dental, and vision coverage with 100% of employee-only premium costs covered for most plans
• 16 weeks paid parental leave for all new parents
• Health & wellness stipend
• Remote workspace, internet, and cellphone stipend
• Matching 401(k) contribution with immediate vesting

Skills & Technologies

Python

JavaScript

Ruby

AWS

Azure

Remote

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Vanta, Inc.

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About Vanta, Inc.

Vanta is a San Francisco-based compliance automation platform that helps businesses obtain and maintain SOC 2, ISO 27001, HIPAA, GDPR and other security certifications. Its cloud service continuously monitors infrastructure, collects audit evidence, runs automated tests and produces auditor-ready reports, reducing the manual effort and cost of demonstrating security posture to customers and regulators. Founded in 2017, the company primarily serves high-growth SaaS startups and mid-market technology firms.

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