Solutions Engineer | NYC (d/f/m)

Luminovo GmbH

Job Overview

Location

🇺🇸 New York (remote)

Job Type

Full-time

Full Job Description

📋 Description

• Serve as the technical backbone of Luminovo’s North American go-to-market strategy by supporting Account Executives during pre-sales calls, delivering live platform demos to OEM and EMS prospects
• Conduct technical deep dives with potential customers to build tailored ROI cases that align with their electronics manufacturing workflows and pain points
• Own end-to-end customer onboarding for the first 4 to 8 weeks, including tenant configuration, system setup, user training, and driving rapid time-to-value
• Develop deep expertise in the Luminovo platform and the electronics manufacturing supply chain landscape to effectively advise customers and anticipate implementation risks
• Proactively identify and mitigate project risks during onboarding to ensure timelines and budgets are maintained
• Translate field insights from customer interactions into prioritized, revenue-anchored feedback for the Product team to influence platform development
• Collaborate closely with Account Executives during sales cycles, providing technical credibility while allowing AE to focus on commercial negotiation and closure
• Work alongside Customer Success teams to ensure seamless handoff after successful onboarding, maintaining continuity in customer experience
• Engage with Product and Engineering teams to relay real-world usage patterns, feature gaps, and enhancement requests from customers
• Participate in team retreats and selected industry events, representing Luminovo as a technical expert and brand ambassador
• Maintain up-to-date knowledge of electronics manufacturing trends, tools, and stakeholder dynamics to enhance customer conversations and solution design
• Operate in a remote-first environment with strong alignment to the Northeast U.S. hub in New York, while collaborating across global teams in Munich, Berlin, Austin, and beyond

🎯 Requirements

• Authorized to work in the United States (U.S. citizen or permanent resident)
• Demonstrated understanding of the electronics manufacturing industry (OEM/EMS environments)
• Technical foundation in science or engineering, with ability to learn and explain complex systems simply
• Ability to ramp quickly across new modules, customer segments, and technical domains
• Strong communication skills to hold technical conversations with industry experts and simplify complexity for diverse audiences
• Willingness to travel occasionally for team retreats and industry events

🏖️ Benefits

• Join a well-funded European scale-up with 300+ customers and $20M+ in funding
• Role at the technical heart of sales and onboarding with clear growth trajectory as the North American team expands
• AI is core to the product, not just a marketing feature
• Collaborative, international team with offices in New York, Munich, Berlin, Austin, and other global locations
• Remote-first work setup with flexibility to operate from the Northeast U.S. hub
• All travel costs for retreats and industry events covered by the company

Skills & Technologies

Remote

Degree Required

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Luminovo GmbH

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About Luminovo GmbH

Luminovo builds AI-driven software that digitizes and accelerates electronics development and manufacturing workflows. Founded in Munich in 2017, the company offers cloud-native tools for quotation, component sourcing, PCB layout analysis and supply-chain collaboration, enabling OEMs, EMS providers and distributors to cut lead times, reduce errors and lower costs. Its platform integrates real-time data from suppliers and manufacturers to deliver transparency and automation across the electronics value chain.

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