Lakera AI GmbH logo

Solutions Engineer (Zurich)

Job Overview

Location

Indiana, USA

Job Type

Full-time

Category

Software Engineering

Date Posted

February 12, 2026

Full Job Description

📋 Description

  • As a Solutions Engineer at Lakera, you will be instrumental in driving sales velocity, enhancing customer success, and directly influencing our product's evolution as we scale our innovative AI Defense Plane.
  • This customer-facing role places you at the forefront of our engagement with prospective clients, serving as their primary technical point of contact throughout the entire sales cycle.
  • You will be responsible for deeply understanding customer challenges and translating their unique needs into robust, tailored solutions architected using Lakera's cutting-edge platform.
  • Your expertise will empower enterprises to effectively secure their AI stacks, mitigate risks, and unlock the full potential of advanced AI use cases.
  • You will collaborate closely with cross-functional teams, including Sales, Customer Success, Product, and Engineering, ensuring seamless integration and maximum value delivery from Lakera's offerings.
  • Your blend of technical acumen, exceptional communication skills, and genuine customer empathy will be critical in positioning Lakera as a leader in AI security innovation.
  • You will guide prospects through technical evaluations, demonstrating the capabilities of our AI Defense Plane and showcasing how it addresses their specific security and operational requirements.
  • A key part of your role will involve partnering with the Customer Success team to ensure a smooth onboarding process for new clients, facilitating rapid adoption and enabling them to realize tangible value from the platform quickly.
  • You will contribute to the development and maintenance of comprehensive technical documentation, including guides and best practices, to streamline both pre-sales engagement and post-sales support workflows.
  • This includes supporting product configuration and implementing minor technical adjustments necessary for successful prospect and customer implementations.
  • You will act as a crucial conduit for market feedback, channeling insights from prospects and customers directly to our Product and Engineering teams.
  • This feedback loop is vital for shaping the product roadmap, ensuring that Lakera's platform continuously evolves to meet the dynamic demands of real-world AI security challenges.
  • You will play a foundational role in establishing and scaling our Solutions Engineering function by developing playbooks, defining repeatable best practices, and contributing to a robust knowledge base.
  • This involves identifying opportunities to standardize processes and create efficiencies that support our rapid growth.
  • You will be expected to stay abreast of the latest advancements in AI, AI security, and cloud technologies, bringing this knowledge to bear in your customer interactions and solution designs.
  • Your work will directly contribute to Lakera's mission: to ensure AI operates as intended, building the security foundation for a future where AI agents are integral to business and personal operations.
  • You will help empower security teams and developers to confidently adopt AI technologies, unleashing the next era of intelligent computing.
  • This includes working with a diverse range of clients, from Fortune 500 companies and agile startups to leading foundation model providers, protecting them and their end-users from adversarial misalignment.
  • You will also contribute to the vibrant community around Gandalf, the world's most popular AI security game, showcasing Lakera's commitment to education and engagement in the AI security space.
  • We operate in a fast-paced environment, and you will be expected to move with urgency, take substantial ownership, and demonstrate accountability in all your endeavors.
  • Transparency, continuous improvement, and a commitment to diversity of thought are core tenets of our culture, and you will be expected to embody these principles.

🎯 Requirements

  • Minimum of 5 years of experience in a Solutions Engineer, Sales Engineer, Solutions Architect, or a closely related technical pre-sales role.
  • Proven track record of successfully managing relationships with large, complex organizations, ideally with experience involving deeply technical enterprise products.
  • Proficiency in coding, particularly within the Python and Javascript ecosystems.
  • Demonstrated experience enabling large-scale implementations within at least one of the major hyperscalers (AWS, GCP, Azure).
  • Understanding of and experience navigating security, compliance, and IT processes and requirements inherent in implementing B2B products within large enterprise environments.
  • Strong written and verbal communication and interpersonal skills, with demonstrated comfort in presenting to diverse audiences, from one-on-one meetings to large conference venues.
  • An organized, self-starter mentality with a proactive approach to problem-solving and a knack for finding creative solutions to achieve project goals.
  • A genuine passion for the positive potential of AI and a strong commitment to ensuring its secure and ethical implementation.

🏖️ Benefits

  • Highly competitive total compensation package, blending salary, equity, and benefits.
  • Significant equity component, aiming for higher-than-average compensation for a company of our size, with equity details provided at the offer stage.
  • Opportunity to work with a leading-edge AI security company at the forefront of innovation.
  • Collaborative and fast-paced startup environment that values ownership, accountability, and transparency.
  • Direct impact on product development and customer success.
  • Hybrid work model in Zurich, fostering a balance between remote flexibility and in-office collaboration.

Skills & Technologies

Python
JavaScript
AWS
Azure
GCP
Remote

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Lakera AI GmbH logo
Lakera AI GmbH
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About Lakera AI GmbH

Lakera AI GmbH is a German company specializing in AI safety and reliability. They offer a platform designed to help businesses detect and mitigate risks associated with large language models (LLMs). Their solutions focus on identifying potential issues like bias, toxicity, hallucinations, and data leakage, enabling organizations to deploy LLMs responsibly and securely. Lakera's technology provides real-time monitoring and analysis, ensuring that AI applications adhere to ethical guidelines and regulatory requirements. The company aims to build trust in AI by making LLMs more transparent, controllable, and safe for widespread adoption across various industries.

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