
Job Overview
Location
India - Pune
Job Type
Full-time
Category
Software Engineer
Date Posted
June 22, 2026
Full Job Description
đź“‹ Description
- • Serve as a Specialist Automation Engineer within a cross-functional Scrum team, owning end-to-end quality for product modules and releases, including functional and non-functional aspects like performance, stability, security, and maintainability.
- • Drive an AI-first quality mindset by leveraging automation and data insights to enhance test efficiency, defect detection, and overall product quality.
- • Design and execute AI-assisted test strategies encompassing manual, automation, unit, integration, E2E, and exploratory testing for web and backend systems to ensure comprehensive coverage.
- • Lead test automation efforts by architecting, scaling, and maintaining automation frameworks using Playwright (TypeScript/JavaScript) and Cucumber; own the QA strategy, deliverables, and accountability across the team.
- • Identify defects early through proactive diagnosis and continuously improve test coverage and risk mitigation practices to reduce production incidents.
- • Contribute to Discovery and Epic reviews by partnering with Product Owners, developers, and DevOps to shape requirements, identify risks, and ensure environment readiness and stability.
- • Perform API testing using Postman, validate data integrity with SQL queries, and validate microservices architecture behavior in CI/CD pipelines powered by GitHub Actions and Jenkins.
- • Ensure adherence to Agile (Scrum/Kanban) methodologies throughout the development lifecycle, aligning QA activities with sprint goals and release cycles.
- • Maintain and operate in virtual environments across Windows and shell-based systems, ensuring consistent test execution environments.
- • Champion quality as the team’s quality leader, accountable for upholding product standards and customer expectations across all stages of the software delivery pipeline.
- • Innovate and evolve QA practices by introducing new automation techniques, tooling, and metrics-driven quality improvements.
- • Collaborate with R&D teams to provide input on system behavior, ensuring alignment between development intent and quality validation.
- • Conduct both functional and non-functional testing with a strong focus on reliability, scalability, and user experience.
- • Participate in continuous improvement initiatives to refine QA processes, reduce technical debt, and increase automation ROI.
- • Support compliance and accessibility standards by applying WCAG familiarity where applicable in testing workflows.
Skills & Technologies
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About NICE Ltd.
NICE Ltd. is an Israeli-headquartered global enterprise software company that provides cloud platforms for customer engagement, workforce optimization, financial crime and compliance, and advanced analytics. Founded in 1986, it serves contact centers, financial institutions, and public safety organizations with solutions for recording, analytics, robotic process automation, and AI-driven insights. The company operates worldwide, with major offices in the United States, Europe, and Asia-Pacific, supporting clients in improving operational efficiency, customer experience, and regulatory compliance through data-driven decision-making.
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