Specialist, Benefits (Operations)

Pebl Technologies Inc.

Job Overview

Location

Bengaluru, India

Job Type

Full-time

Full Job Description

📋 Description

• Support the day-to-day administration of global benefits programs, ensuring accuracy, compliance, and timely resolution of employee inquiries
• Collaborate with internal partners including Payroll, HR Operations, and Finance to execute benefits initiatives and operational improvements
• Manage benefits-related inquiries with clear ownership, guiding issues to full resolution while maintaining high service standards
• Design, document, and maintain scalable benefits processes and workflows to support growing global operations
• Identify opportunities to streamline manual tasks, reduce errors, and improve efficiency in benefits administration
• Ensure consistent adherence to operational standards and service level expectations across all benefits processes
• Contribute to operational planning and continuous improvement initiatives for benefits systems and procedures
• Support the implementation of new benefits programs, system enhancements, and policy updates across international markets
• Work with data and metrics to monitor performance, track accuracy, and identify trends in benefits administration
• Maintain clear communication and collaboration with cross-functional teams to align benefits operations with payroll, HR, and finance workflows
• Apply a customer-first mindset to both internal stakeholders and supported employees, ensuring a seamless and positive benefits experience
• Take ownership of assigned responsibilities and proactively seek improvements in process design, documentation, and execution
• Stay informed on global benefits compliance requirements and operational best practices to support Pebl’s 185+ country footprint
• Utilize operational tools such as Excel and Google Sheets to manage data, track metrics, and report on benefits program performance
• Participate in cross-regional initiatives to standardize and scale benefits operations across diverse legal and cultural environments
• Contribute to the development of training materials and knowledge resources for internal teams managing benefits administration
• Ensure all benefits-related documentation is accurate, up-to-date, and accessible to relevant stakeholders
• Maintain confidentiality and data security in handling sensitive employee benefits information
• Adapt quickly to changing priorities in a fast-paced, global environment while maintaining precision and attention to detail

🎯 Requirements

• 2–4 years of experience in benefits operations, HR operations, or benefits administration
• Strong problem-solving skills and ability to thrive in fast-paced environments
• Proficient with operational tools such as Excel and Google Sheets
• Clear communication skills and ability to collaborate effectively across teams
• Strong attention to detail and passion for operational excellence
• Take ownership of work and proactively seek improvements

🏖️ Benefits

• Flexible Time Off – Take the time you need to recharge
• Parental Leave – Support for growing families
• Health and Dental Insurance – Where applicable, to cover you and your loved ones
• Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success

Skills & Technologies

Onsite

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Pebl Technologies Inc.

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About Pebl Technologies Inc.

Pebl Technologies offers a point-of-sale platform that enables merchants to accept card and contactless payments through a smartphone, without extra hardware. The system uses NFC and secure software to turn Android devices into certified terminals, supporting Visa, Mastercard, American Express, and mobile wallets. It targets small businesses, pop-ups, and on-the-go sellers with flat-rate pricing, instant settlement, and integration with accounting tools. PCI-validated and EMV-compliant, the company emphasizes simplicity, security, and portability for modern commerce.

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