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This position was posted on January 20, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
DTCON-Mississauga
Job Type
Full-time
Category
HR & Recruiting
Date Posted
January 20, 2026
Full Job Description
📋 Description
- • Be the go-to HR partner for more than 150 Canadian Dollar Tree locations as you own the day-to-day administration of Workday—our single source of truth for employee data—ensuring new hires, transfers, and terminations are processed with 100 % accuracy and within 24 hours of receipt.
- • Own the end-to-end life-cycle of HR reporting: design ad-hoc and scheduled dashboards for store operations, finance, and loss-prevention teams; translate raw data into actionable insights that reduce turnover by identifying flight-risk patterns and improve scheduling efficiency across peak seasons.
- • Act as the first point of contact for associate relations, triaging sensitive inquiries via phone, email, and the internal ticketing system; conduct preliminary fact-finding interviews, maintain confidential documentation, and partner with the HR Manager to resolve issues in alignment with provincial employment standards and Dollar Tree policy.
- • Champion a culture of safety by coordinating accident reporting for all Canadian stores: log incidents in the OSHA-aligned system, liaise with third-party claims administrators, and compile monthly analytics that inform store-level safety training and reduce incident frequency year-over-year.
- • Serve as the benefits concierge for 2,000+ part-time and full-time associates—explaining coverage options during open enrollment, troubleshooting Workday benefit elections, and creating plain-language communication pieces that lift enrollment rates and employee satisfaction scores.
- • Draft, proof, and issue official Letters of Employment, ROE’s, and verification letters within service-level agreements, ensuring compliance with CRA, ESA, and privacy legislation while maintaining the warm, human tone that reflects Dollar Tree’s brand.
- • Handle a high-volume, multi-line phone system with professionalism and empathy—answering questions ranging from pay-period dates to policy clarifications—and redirect complex queries to the right subject-matter expert to guarantee first-call resolution above 90 %.
- • Partner with Payroll and Finance during month-end to audit timekeeping data, reconcile PTO balances, and certify that hourly and salied adjustments are processed accurately, preventing costly retroactive corrections.
- • Continuously improve HR processes by documenting standard operating procedures, leading lunch-and-learn sessions for store managers, and piloting automation opportunities that save an estimated 5–7 administrative hours per week.
- • Contribute to special projects such as the rollout of a new performance-management module, the national engagement survey, or the annual compensation review—bringing fresh ideas, meticulous attention to detail, and a roll-up-your-sleeves attitude that inspires cross-functional teammates.
- • Represent Dollar Tree’s commitment to diversity, equity, and inclusion by ensuring all communications and processes are barrier-free; proactively flag accessibility needs and recommend accommodations that allow every associate to thrive.
🎯 Requirements
- • 1–2 years of hands-on HR coordination or specialist experience in a multi-unit retail, distribution, or high-volume corporate environment
- • Proven proficiency with Workday HCM (Core HR, Benefits, Reporting) or a comparable HRIS; advanced Excel skills including pivot tables, v-lookups, and data visualization
- • Working toward or willingness to pursue CHRP/CHRL designation; working knowledge of Ontario Employment Standards Act and federal labour regulations
- • Demonstrated ability to manage competing priorities without sacrificing accuracy or customer service; exceptional written and verbal communication in English
🏖️ Benefits
- • Hybrid work model—three days in our modern Mississauga support center, two days remote—giving you flexibility and work-life balance
- • Comprehensive group health, dental, vision, and life-insurance coverage effective from day one of employment
- • Clear career-growth pathways: past specialists have advanced to HR Business Partner, Payroll Manager, and Regional HR roles within 18–36 months
- • Employee discount at Dollar Tree and Family Dollar stores across North America, plus access to a robust wellness program and annual volunteer days
Skills & Technologies
About Dollar Tree, Inc.
Dollar Tree operates a nationwide chain of discount variety retail stores selling an assortment of merchandise, including consumables, seasonal goods, housewares, toys, gifts, health and beauty items, and basic apparel, most priced at $1.25 or less. The company serves low- and middle-income consumers through roughly 8,000 locations under the Dollar Tree and Family Dollar banners across the United States and Canada. Merchandise is sourced globally, imported in high volumes, and distributed through a network of regional distribution centers. Dollar Tree emphasizes value pricing, convenient neighborhood locations, and a constantly refreshed product mix to drive frequent customer visits.
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