Sr. Auto Glass Installation Technician - Remote - Austin

📋 Description

• • Install windshields and auto glass in company shop locations, airport rental facilities, or via mobile service units.
• • Calibrate vehicle electronic systems including ADAS, Lane Departure Warning, and Forward Collision Alert using industry-standard tools and procedures.
• • Repair chips, cracks, and other damage to automotive glass while maintaining high-quality standards.
• • Interact directly with customers to ensure satisfaction, explain service details, and confirm completion of work.
• • Process payments from customers using mobile payment systems during on-site service calls.
• • Maintain a professional appearance and positive attitude at all times while representing the company.
• • Deliver world-class customer service to both customers and vendors in all interactions.
• • Operate and manage specialized automotive glass installation tools and equipment with precision and safety.
• • Read and interpret technical specifications for glass types, adhesives, and calibration requirements.
• • Perform all duties in compliance with safety protocols and company policies, including adherence to telematics-monitored driving standards.
• • Lift and maneuver materials weighing up to 50 pounds regularly during installations.
• • Work in varied environmental conditions, including extreme heat and cold, while performing physical tasks such as standing, bending, stooping, twisting, and reaching for extended periods.
• • Maintain clean and organized workspaces in both mobile units and shop environments.
• • Participate in ongoing training to stay current with evolving auto glass technologies and calibration standards.
• • Demonstrate strong critical thinking and diligence when diagnosing glass damage and selecting appropriate repair or replacement methods.
• • Adhere to all company values including integrity, professionalism, excellence, and teamwork in daily operations.
• • Utilize company-supplied auto glass-specific tools in markets where provided.
• • Contribute to a culture of continuous improvement by sharing feedback and best practices with team members and supervisors.
• • Support employee referral program by recommending qualified candidates for open technician positions.
• • Maintain a valid driver’s license and pass required MVR checks for mobile service duties.