Job Overview
Location
Remote, USA
Job Type
Full-time
Category
HR & Recruiting
Date Posted
March 27, 2026
Full Job Description
đź“‹ Description
- • As a Sr. Business Applications Manager at RingCentral, you will serve as a critical bridge between business stakeholders and technology teams, translating complex HR and legal systems needs into actionable technical requirements that drive operational efficiency and user satisfaction across a $2B global leader in cloud communications.
- • You will analyze existing and future business processes, systems, and data flows to identify improvement opportunities, ensuring alignment with macro vision and strategy while distinguishing user requests from underlying business needs.
- • Your day-to-day responsibilities include acting as the liaison between business units, technology teams, and support teams; developing and maintaining documentation for system modifications; participating in full lifecycle implementation projects (requirements, configuration, testing, issue resolution); and critically evaluating information from multiple sources to decompose high-level goals into detailed specifications.
- • You will work closely with vendors, implementation partners, architects, developers, and business units to ensure technical compatibility and user satisfaction, facilitate review sessions with functional owners and end-user representatives, and oversee the project lifecycle for HR and legal systems initiatives.
- • Additional duties involve developing project milestones and timelines for development, UAT, production validation, and go-live; ensuring timely training and communications; and engaging with HRIS areas such as security, reporting, and production to support end-to-end change management and business success criteria.
- • RingCentral is a recognized leader in workplace culture, consistently honored as a Best Place to Work by Glassdoor and Top Work Culture by Comparably, offering a remote-first environment where innovation, inclusion, and employee empowerment are foundational to delivering cutting-edge collaboration solutions globally.
- • In this role, you will deepen your expertise in enterprise HRIS platforms like Workday and PeopleSoft, strengthen your ability to translate business needs into technical solutions, and gain end-to-end ownership of complex system implementations—positioning you for advancement into enterprise architecture, IT leadership, or digital transformation strategy roles.
🎯 Requirements
- • U.S. Master’s degree in Computer Science, Applied Computer Science, or a related field (or foreign equivalent) plus two (2) years of related experience, OR U.S. Bachelor’s degree or equivalent in Computer Science, Applied Computer Science, or a related field plus five (5) years of related experience; any suitable combination of education, training, and experience is acceptable.
- • Required experience with HCM systems including PeopleSoft and Workday, as well as technical proficiencies in XSLT, XTT, XML, REST, SOAP, WSDL, Workday Studio, and Dashboards.
- • Proven ability to act as a liaison between business and technology teams, analyze complex business processes and data flows, develop functional requirements, and oversee end-to-end project lifecycles for HRIS implementations.
🏖️ Benefits
- • Comprehensive medical, dental, vision, disability, and life insurance coverage, plus Health Savings Account (HSA), Flexible Spending Accounts (FSAs), and commuter benefits.
- • 401K match, Employee Stock Purchase Plan (ESPP), paid time off, paid sick leave, and paid parental/pregnancy leave with new parent gift boxes.
- • Family-forming benefits (IVF, preservation, adoption), emergency backup care (child/adult/pet), parental support for children with developmental and learning disabilities, and pet insurance.
- • Wellness programs including 1:1 coaching and meditation guidance, Employee Assistance Program (EAP) with 24/7 counseling, free legal services (advice, document creation, estate planning), and employee bonus referral program.
- • Student loan refinancing assistance, employee perks and discounts program, and access to RingCentral’s award-winning culture recognized by Glassdoor and Comparably.
Skills & Technologies
Go
REST
Senior
Remote
Degree Required
About RingCentral, Inc.
RingCentral, Inc. is a publicly traded cloud communications and collaboration platform provider headquartered in Belmont, California. It offers enterprise-grade voice, video, messaging, and contact-center solutions delivered via a unified communications-as-a-service model. The platform integrates with business applications such as Microsoft 365, Google Workspace, Salesforce, and others to streamline workflows. Founded in 1999, the company serves organizations ranging from small businesses to large enterprises across multiple industries, including healthcare, financial services, retail, and government. RingCentral supports global operations with data centers and carrier partnerships, providing reliability and scalability for hybrid work environments.
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