Fair Isaac Corporation logo

Sr Director - Mortgage Client Services

Job Overview

Location

Work from Home, United States

Job Type

Full-time

Category

Human Resources

Date Posted

March 31, 2026

Full Job Description

šŸ“‹ Description

  • • Lead Capital Markets vertical for the Mortgage and Capital Markets team.
  • • Serve as primary liaison with modeling and research teams across dealers, rating agencies, and third-party modeling organizations.
  • • Translate complex analytical concepts into actionable insights for both internal teams and external research partners.
  • • Present technical findings and research outcomes to both technical and business audiences.
  • • Collaborate with sales team on technical aspects of score research and analytics.
  • • Provide technical expertise on score implementation, methodology, and performance characteristics to research stakeholders.
  • • Monitor and analyze output from FICO's internal research initiatives and coordinate with client research desks on findings.
  • • Maintain deep expertise in statistical modeling, credit risk analytics, and industry best practices.
  • • Collaborate with data science teams to enhance score performance and address emerging market needs.

šŸŽÆ Requirements

  • • Bachelor's degree in business, finance, or related field required; MBA or advanced degree strongly preferred.
  • • Substantial experience in mortgage servicing partnerships, business development, or strategic alliances within financial services.
  • • Proven track record of executive-level partnership development within the mortgage servicing ecosystem using a strategic, consultative approach.
  • • Established C-level professional network spanning mortgage servicers, MSR investors, and servicing technology providers.
  • • Exceptional ability to understand complex servicing partner business models, regulatory requirements, market positioning, and strategic objectives.

šŸ–ļø Benefits

  • • An inclusive culture that strongly reflects our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Skills & Technologies

Senior
Remote
Degree Required

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Fair Isaac Corporation logo
Fair Isaac Corporation
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About Fair Isaac Corporation

Fair Isaac Corporation, commonly known as FICO, is a global data analytics and decision management software company. FICO provides analytics and decision management software for financial services, telecommunications, health and government, and other industries. The company is best known for its FICO Score, a credit score widely used by lenders to assess credit risk. FICO's solutions help businesses make better decisions, improve operational efficiency, and increase profitability by leveraging data and advanced analytics. Their offerings include credit scoring, fraud detection, debt collection, and customer management tools, enabling clients to manage risk and drive growth.

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