Sr. Field Service Technician - Hawaii

📋 Description

• • As a Sr. Field Service Technician for Rolls-Royce in Hawaii, you will be at the forefront of maintaining and servicing advanced power generation systems, playing a critical role in ensuring the reliability and efficiency of our clients' operations.
• • This pivotal role involves performing comprehensive preventative maintenance, crucial start-ups, and complex repairs on a range of generators, including sophisticated automatic transfer switches, and both diesel and gaseous engines.
• • You will be instrumental in promoting a culture of safety and efficiency in all your duties, adhering to the highest industry standards and company protocols.
• • A significant aspect of this position is leading on-site work, where you will be responsible for managing project timelines, prioritizing tasks effectively, and ensuring seamless execution of service calls.
• • You will gain hands-on experience operating Kinetic Power Pack (KPP) systems, including high-voltage electric plants ranging from 480v to 13,800v, requiring a deep understanding of their intricate mechanical and electronic components.
• • This role demands a commitment to providing exceptional customer support, including being on call 24/7 to respond to site alarms and failures, minimizing downtime and ensuring continuous operation.
• • You will actively assist with the commissioning of KPP systems, ensuring they are installed and functioning according to specifications before handover.
• • A keen eye for detail is essential as you will be inspecting parts to ensure they meet stringent quality and specification requirements.
• • Performing regular field inspections according to established maintenance schedules will be a core responsibility, proactively identifying and addressing potential issues.
• • Maintaining accurate and up-to-date site CMMS (Computerized Maintenance Management System) data using a provided tablet is crucial for tracking service history and asset management.
• • You will manage the ordering of replacement parts and maintain an adequate on-site spare part inventory to ensure timely repairs and minimize operational disruptions.
• • Sourcing and coordinating with local vendors for third-party activities and specialized assistance will be part of your responsibilities, requiring strong local network building skills.
• • Providing essential operating assistance and technical guidance to customers will be key to fostering strong client relationships and ensuring their satisfaction.
• • You will also serve as a technical resource for other service personnel, sharing your expertise and assisting colleagues when needed.
• • Travel is an integral part of this role, and you will be expected to travel domestically and internationally (5-10%) on short notice to assist other site technicians when required, demonstrating flexibility and a team-oriented approach.
• • Continuous learning and staying technically current with the latest advancements in power generation technology is paramount to success in this dynamic field.
• • Maintaining a clean, organized, and safe work area is non-negotiable, adhering to all health and safety regulations.
• • Analyzing technical data to diagnose issues, optimize performance, and provide informed recommendations will be a regular part of your duties.
• • You will be expected to promote a strong compliance culture within your area of responsibility, embodying the principles and spirit of the Rolls-Royce Code of Conduct.
• • Undertaking special projects as required will offer opportunities to engage in diverse and challenging assignments, contributing to broader company initiatives.
• • This role offers a unique opportunity to be a vital part of a globally recognized leader in engineering, contributing to the next generation of innovation and developing your skills to the highest levels in an international environment.