Sr. Manager, Sales & Revenue Operations (Remote US/Canada)

📋 Description

• • As the Sr. Manager, Sales & Revenue Operations, you will be instrumental in shaping and executing the operational backbone of our sales organization, driving strategic planning, data integrity, and performance infrastructure.
• • This pivotal role demands a strategic thinker who can translate complex data into actionable insights, ensuring our sales leadership is equipped to make informed, data-driven decisions that accelerate growth.
• • You will own the core operational planning and performance infrastructure for the sales team, focusing on high-quality data management and the annual sales planning cycle.
• • Your responsibilities will encompass designing and managing critical components of our go-to-market engine, including territory design, account allocation, compensation modeling, and performance analytics.
• • A key aspect of this role is identifying opportunities to streamline and automate existing processes, moving beyond mere workflow execution to strategic system building.
• • You will collaborate closely with Sales, Marketing, and Finance departments to ensure seamless alignment on forecasting, productivity drivers, and the generation of critical revenue insights.
• • You are expected to be strategic, focusing on decision frameworks and desired outcomes rather than just the execution of tasks.
• • Your analytical prowess will be crucial in transforming complex datasets into clear, understandable, and actionable insights for the sales team.
• • A keen eye for detail is essential, maintaining a high standard for data accuracy and operational rigor across all initiatives.
• • Proactivity is highly valued; you will be expected to identify inefficiencies and take ownership of implementing improvements.
• • Strong collaborative skills are necessary to partner effectively with Sales, Marketing, Finance, and Analytics teams.
• • Sales Planning & Strategic Operations:
• • Lead the comprehensive annual and quarterly sales planning processes, encompassing territory design, account allocation, market segmentation, and sophisticated quota/compensation modeling.
• • Develop robust frameworks and analytical models that empower Sales leadership to evaluate strategic trade-offs, optimize sales coverage models, and ultimately accelerate revenue generation.
• • Construct data-driven recommendations for sales productivity enhancements, strategic headcount planning, and accurate capacity modeling.
• • Uphold and enforce a high standard for data quality and integrity across key systems such as Salesforce, DOMO, Snowflake, and other related platforms.
• • Operational Ownership & Execution:
• • Oversee and manage recurring sales operations deliverables, including budget tracking, dynamic account reallocations, detailed compensation reporting, and the creation of national sales call decks.
• • Conduct regular audits and maintain the accuracy of critical account data, including hierarchies, identification of inactive/out-of-business dealers, and brand assignments.
• • Prioritize and efficiently respond to ad hoc reporting and in-depth insight requests from sales leaders and cross-functional stakeholders.
• • Serve as the primary point of contact for day-to-day operational inquiries, data-related issues, and essential reporting needs.
• • Automation & Process Optimization:
• • Proactively identify manual operational steps that impede scalability and implement effective automation solutions to enhance accuracy, consistency, and speed.
• • Collaborate closely with Data Engineering and IT teams to optimize system integrations and refine reporting pipelines (e.g., Salesforce → DOMO → Sheets).
• • Design, build, and maintain insightful dashboards that provide clear visibility into sales performance metrics, account health status, and compensation plan execution.
• • Develop and document standardized operational processes to ensure repeatability, consistency, and long-term scalability of sales operations functions.
• • Partner with the Marketing team to effectively link marketing automation efforts with sales execution and to meticulously track full-funnel performance metrics.
• • Analytics & Insight Generation:
• • Develop advanced dashboards and analytical reports that illuminate key performance indicators (KPIs), pipeline health, regional performance trends, and critical sales productivity drivers.
• • Conduct thorough analyses of compensation plan effectiveness, territory performance variations, and sales team behaviors to pinpoint opportunities for strategic improvement.
• • Collaborate with the Finance department on enhancing forecasting accuracy, supporting budgeting processes, and measuring the return on investment (ROI) for marketing campaigns and promotional activities.
• • Prepare and present compelling insights and strategic recommendations to Revenue and Sales leadership teams.
• • Cross-Functional Collaboration:
• • Engage directly with leaders across Sales, Marketing, Finance, and Analytics to translate complex business needs into scalable and effective operational solutions.
• • Partner with leadership to diagnose operational inefficiencies, identify root causes, and propose data-backed, strategic solutions.
• • Work collaboratively with IT and Analytics teams to enhance data structure, implement robust data governance policies, and ensure data integrity across the organization.