Sr Sales Engineer, AI Platform

📋 Description

• • Are you a seasoned Sales Engineer with a passion for cutting-edge AI technology and a proven track record of driving complex enterprise sales? Uniphore, a leader in AI-native B2B solutions, is seeking a highly motivated and technically adept Sr. Sales Engineer to join our dynamic team. This remote role, based in the USA with a preference for Michigan, offers a unique opportunity to shape the future of customer engagement by leveraging Uniphore's revolutionary multimodal AI architecture.
• • As a Sr. Sales Engineer at Uniphore, you will be at the forefront of our sales process, acting as the primary technical resource for our sales team and prospective clients. You will be responsible for understanding customer business challenges and translating them into compelling technical solutions powered by Uniphore's advanced AI capabilities, including Generative AI, Knowledge AI, and Emotion AI. Your expertise will be crucial in demonstrating the value and impact of our platform, enabling the largest global deployments and driving significant business outcomes across diverse industry verticals.
• • Your day-to-day responsibilities will encompass a wide range of activities, from conducting in-depth product demonstrations and technical presentations to designing and architecting solutions tailored to specific client needs. You will engage with C-level executives, IT leaders, and business stakeholders, building trust and credibility through your deep understanding of AI, conversational intelligence, and enterprise software. This role requires a strategic thinker who can articulate complex technical concepts in a clear and concise manner, effectively communicating the unique advantages of Uniphore's AI-native platform.
• • A key aspect of this role involves collaborating closely with the sales team to develop and execute account strategies, identify new business opportunities, and overcome technical objections. You will be instrumental in qualifying technical requirements, scoping projects, and ensuring that Uniphore's solutions align with customer objectives and technical environments. This includes performing technical discovery, developing proof-of-concepts (POCs), and providing post-sales technical support to ensure successful implementation and customer satisfaction.
• • You will also play a vital role in gathering market feedback and competitive intelligence, relaying this information to our product and engineering teams to inform future development and enhance our offerings. By staying abreast of the latest trends in AI and enterprise technology, you will serve as a subject matter expert, contributing to Uniphore's thought leadership and market positioning. Your ability to build strong relationships with both internal teams and external clients will be paramount to your success.
• • This position demands a proactive and results-oriented individual who thrives in a fast-paced, innovative environment. You will be expected to manage multiple opportunities simultaneously, prioritize tasks effectively, and deliver exceptional technical expertise that drives revenue growth. The ideal candidate possesses a blend of strong technical acumen, excellent communication and presentation skills, and a deep understanding of enterprise sales cycles. You will be empowered to make a significant impact, helping to redefine how businesses interact with their customers and employees through the power of AI.
• • Uniphore's AI-native platform is designed to infuse AI into every part of the enterprise that impacts the customer. We understand how to capture voice, video, and text, and how to analyze all types of data to create the most human processes and experiences. As a Sr. Sales Engineer, you will be a key player in bringing this vision to life, demonstrating how our multimodal architecture, combining Generative AI, Knowledge AI, and Emotion AI with workflow automation and co-pilots, can disrupt industries and create a competitive advantage for our clients. Your technical expertise will be the bridge between our innovative technology and the tangible business outcomes our customers achieve.
• • This role offers a competitive compensation package, including a substantial hiring range of $190,800 - $262,350, an annual incentive opportunity, pre-IPO stock options, and a comprehensive benefits package. Join Uniphore and be part of a company that is shaping the future of AI and humanizing enterprise experiences.