Staff Backend Engineer-Data Analytics Team

📋 Description

• • Hatch is at the forefront of revolutionizing customer engagement for home services businesses, leveraging cutting-edge AI, intelligent messaging, and seamless CRM integrations. As a Y Combinator (W19) company, now proudly part of the Yelp family, we maintain our agile, startup ethos while benefiting from the robust infrastructure and resources of a public entity. We are seeking a highly skilled and motivated Staff Backend Engineer to join our dynamic Analytics team, a critical component of our mission to empower businesses with actionable insights.
• • In this pivotal role, you will be a technical leader responsible for the end-to-end design, development, and implementation of our data infrastructure. Your work will directly shape the analytics capabilities that provide invaluable business intelligence to our diverse customer base. This position offers a unique blend of hands-on engineering, where you'll be writing code and building systems, and strategic technical leadership, influencing architectural decisions, guiding fellow engineers, and ensuring the delivery of robust systems capable of processing billions of events daily.
• • Your primary responsibilities will involve architecting and constructing highly scalable data pipelines and the underlying analytics infrastructure. This includes making critical technical architecture decisions for the analytics platform, ensuring its future-proof scalability and efficiency. You will also play a crucial role in mentoring and developing other engineers on the team, providing constructive feedback through rigorous code reviews and thoughtful design discussions, fostering a culture of continuous learning and technical excellence.
• • Furthermore, you will be instrumental in building robust APIs and services that deliver both real-time and historical analytics data to our customers. A significant part of your role will focus on optimizing query performance for large-scale data access patterns, ensuring that our customers can retrieve insights quickly and efficiently. You will collaborate closely with the Product team to translate complex business requirements into tangible, effective technical solutions, ensuring our analytics offerings align perfectly with market needs.
• • A key aspect of this role involves partnering with the Data Bridge team to refine and implement efficient data integration and ETL (Extract, Transform, Load) patterns, ensuring data integrity and accessibility across our systems. You will be a champion for engineering best practices, driving technical excellence throughout the analytics domain and beyond. This includes advocating for code quality, robust testing methodologies, and efficient deployment strategies.
• • The ideal candidate will possess a deep understanding of the challenges and opportunities within data analytics infrastructure. You should be comfortable navigating complex data landscapes, designing for high availability and fault tolerance, and continuously seeking ways to improve system performance and reliability. Your contributions will directly impact our ability to provide data-driven solutions that help our customers grow their businesses and enhance their customer engagement strategies.
• • This is an opportunity to make a significant impact within a fast-paced, innovative environment. You will have the autonomy to shape technical direction while working collaboratively with a talented team. If you are passionate about building scalable data systems, leading technical initiatives, and driving data-informed decision-making, we encourage you to apply and help us build the future of customer engagement analytics.