Staff Developer - Communications

Jane Technologies, Inc.

Job Overview

Location

United States

Job Type

Full-time

Full Job Description

📋 Description

• Design, build, and operate a unified messaging platform that integrates secure in-app messaging, SMS, and future communication channels into a single, reliable workflow used daily by healthcare practices.
• Lead the technical evolution of the Communications group by applying deep Ruby and web application design expertise to elevate system architecture, scalability, and maintainability.
• Drive consistent, efficient delivery of features while balancing immediate customer needs with long-term technical health, cost efficiency, and system reliability across tens of thousands of users.
• Connect engineering decisions directly to customer outcomes, ensuring every feature improves how clinics communicate with patients and staff, reducing administrative burden and enhancing care delivery.
• Model best practices in full-stack development by actively contributing to both backend and frontend codebases, and stepping into areas of highest impact regardless of traditional boundaries.
• Provide thoughtful, principled technical leadership at a staff level, clearly articulating architectural tradeoffs, advocating for sustainable solutions, and guiding teammates through collaborative feedback.
• Elevate team capabilities by mentoring engineers through code reviews, design discussions, and knowledge sharing, fostering a culture of continuous learning and high technical standards.
• Own end-to-end delivery of messaging initiatives from concept to production, including defining technical specifications, assessing risks, and ensuring smooth rollouts with minimal disruption to customers.
• Collaborate cross-functionally with product, design, and customer success teams to align engineering priorities with real-world customer pain points and business goals.
• Embrace emerging technologies like AI to enhance messaging capabilities, improve automation, and create smarter, more intuitive experiences without compromising security or reliability.
• Maintain a strong focus on security and compliance in all messaging systems, ensuring patient data remains protected under industry standards and regulatory requirements.
• Navigate ambiguity and evolving priorities in a fast-growing SaaS environment, adapting technical strategies as customer needs and organizational goals shift.
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders, translating engineering constraints into business implications and vice versa.
• Champion operational excellence by implementing monitoring, alerting, and incident response practices that ensure high uptime and rapid resolution of communication failures.
• Contribute to shaping the future roadmap of Jane’s communications infrastructure, identifying opportunities to innovate beyond current capabilities while maintaining backward compatibility and user trust.
• Act as a technical anchor for the Communications group, ensuring architectural consistency, reducing tech debt, and enforcing code quality standards across multiple services and teams.

🎯 Requirements

• Strong experience building production Ruby applications in a commercial environment, with depth and judgment mattering more than years of experience
• Experience designing, building, and operating web applications at scale, serving tens of thousands of customers or more
• Full-stack capability with comfort working across backend and frontend codebases
• Strong communication and architectural reasoning skills, especially when weighing tradeoffs and guiding technical decisions at a staff level
• Background working in either early-stage startups, established companies, or both, with adaptability to move between different levels of structure and ambiguity

🏖️ Benefits

• Annual salary range of $168,000 to $241,500, with most new hires starting at $199,500
• Regular career development conversations with manager tied to compensation growth based on skill development and impact
• Comprehensive benefits package (details available at https://jane.app/documents/hiring/jane_benefits_overview.pdf)
• Opportunity to work remotely across the US, Canada, and UK as part of a team of 700+ people
• Culture focused on impact, learning agility, humility, and open communication
• Exposure to and involvement in AI initiatives to improve systems and customer experiences

Skills & Technologies

Ruby

Senior

Remote

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Jane Technologies, Inc.

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About Jane Technologies, Inc.

Jane Technologies operates a cannabis e-commerce marketplace connecting licensed dispensaries and brands with consumers. The platform provides online ordering, delivery, and in-store pickup for cannabis products while offering retailers SaaS tools for inventory management, compliance, and sales analytics. Founded in 2017, the company serves dispensaries across North America.

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