Staff Domain Expert, AI in GTM

Workato, Inc.

Job Overview

Location

Boston, Massachusetts; Denver, Colorado; New York, New York; Palo Alto, California; San Francisco, California

Job Type

Full-time

Full Job Description

📋 Description

• As a Staff Domain Expert, AI in GTM at Workato, you will serve as the domain expertise and product management engine for Workato’s GTM AI agents and apps, translating deep knowledge of revenue operations, sales, and marketing workflows into production-grade AI solutions that drive measurable customer outcomes.
• You will lead the discovery and capture of GTM-domain AI agent and app concepts through customer engagement, field collaboration, and internal research, building a library of high-value AI use cases across Sales, RevOps, and Marketing functions.
• You will author PRDs for GTM AI agents and apps, shepherding concepts from initial capture through design partner validation to production deployment, and run targeted AI workshops with top GTM accounts to facilitate hands-on sessions that accelerate adoption and produce referenceable outcomes.
• You will partner with internal teams to bring customer learnings back to the business, ensuring Workato exemplifies AI transformation in practice, and collaborate with Sales and Customer Success to position and land GTM AI use cases in the enterprise, supporting pipeline generation and expansion.
• You will develop GTM-specific AI thought leadership, POVs, and customer stories that demonstrate Workato’s impact across the revenue organization, and work with Field Readiness to build messaging and enablement for selling GTM AI agents to Sales, RevOps, and Marketing personas.
• You will join a growing AI Business Solutions team at Workato, a leader in enterprise orchestration trusted by 400,000 global customers, known for its flexible, trust-oriented culture that empowers ownership, innovation, and teamwork while balancing productivity with self-care.
• In this role, you will deepen your expertise in AI-driven GTM solutions, shape the future of enterprise AI adoption, and gain visibility as a trusted advisor to senior GTM leaders, driving 10x customer value through end-to-end ownership and velocity-driven execution.

🎯 Requirements

• 7+ years in a customer-facing or domain specialist role with a GTM focus (e.g., RevOps, Sales Operations, Marketing Operations, or solutions consulting for GTM technology)
• Deep understanding of GTM technology, workflows, and personas (CRO, VP RevOps, VP Sales, Marketing Ops, SDR/AE teams) across multiple industries
• Experience scoping and delivering automation or AI solutions in GTM environments; familiarity with tools such as Salesforce, HubSpot, Gong, Outreach, Marketo, 6sense, Clay, or similar
• Experience with AI tools, large language models, or agentic workflow platforms; hands-on experience with Workato (AI agents, automation recipes, integration platforms) is a strong plus
• Ability to translate business problems into structured product requirements (PRD authorship or equivalent)
• Proven track record influencing revenue — through quota-carrying roles, pipeline generation, or expansion in a customer-facing capacity

🏖️ Benefits

• Flexible, trust-oriented culture that empowers employees to take full ownership of their roles
• Opportunity to work with a leader in enterprise orchestration trusted by 400,000 global customers
• Access to a vibrant and dynamic work environment with a multitude of benefits supporting work-life balance
• Recognition as a top workplace — named an 'enterprise startup to bet your career on' by Business Insider, recognized in Forbes’ Cloud 100, ranked by Deloitte Tech Fast 500, and #1 best company for remote workers by Quartz
• Competitive salary range of $150,000–$180,000+ Bonus, with compensation based on experience, skills, and job-related factors

Skills & Technologies

Senior

Remote

$150k-180k

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Workato, Inc.

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About Workato, Inc.

Workato provides low-code/no-code enterprise automation and integration software that connects applications, data, and business processes across cloud and on-premises systems. Its platform offers pre-built connectors, recipes, and AI-powered workflow orchestration for finance, HR, IT, sales, support, and marketing functions. The company enables organizations to automate tasks without extensive coding, reducing manual effort and accelerating digital transformation initiatives. Workato serves mid-market to large enterprises worldwide through a subscription-based SaaS model, emphasizing security, governance, and scalability for complex integrations.

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