Staff Engineering Technical Writer

AgileBits Inc.

Job Overview

Location

Remote (United States | Canada)

Job Type

Full-time

Full Job Description

📋 Description

• We are looking for a Staff Engineering Technical Writer to join our team at AgileBits Inc. in a remote opportunity within Canada and the US.
• The Staff Engineering Technical Writer will work alongside the existing customer success and PMM teams to build an education strategy that leverages industry changes to support awareness and adoption of 1Password's developer tools.
• The role will involve creating AI and generative-search-optimized content, tutorials, technical blogs, and other technical assets.
• The Staff Engineering Technical Writer will report to the Director of Developer Relations and work alongside the current technical writing team to help 1Password create content that AI surfaces, and that addresses real human concerns and technical education needs.
• The role will involve collaborating with technical product marketing, social teams, customer support, SMEs, Comms, and brand to produce an externally coherent picture of a product’s technical capabilities and use cases.
• The Staff Engineering Technical Writer will also be responsible for enabling engineering and product teams to create strong documentation and other types of technical content using training, tools, standards, automation.
• The role will involve architecting content navigation structures and content sets that support users of all experience levels with specific technical problems they are trying to solve.
• The Staff Engineering Technical Writer will also be responsible for authoring content by testing workflows directly in context and describing the steps that enable those workflows, converting existing content for new audiences, and by working with SMEs or other stakeholders.
• The role will involve engaging with the community and internal stakeholders to improve content across 1Password’s content channels and fill gaps through authoring or curation.
• The Staff Engineering Technical Writer will also be responsible for optimizing content and web for AI discoverability in collaboration with the owners of the web platform.
• The role will involve enabling people from across the 1Password community to create great content using templates, skills, toolkits, style guides, training, and feedback.
• The Staff Engineering Technical Writer will also be responsible for socializing content across marketing, customer success, social, and field teams to get it the broadest possible reach and impact.

🎯 Requirements

• 7+ years of technical content experience delivering documentation, tutorials, and technical marketing materials for DevOps tools, CLIs, or programming languages.
• A strong user perspective, informed by product testing and usage, that helps identify content needs and product rough edges.
• Experience using web metrics data to optimize documentation, evaluate content strategy, identify content gaps, drive traffic, and generate engagement.
• Cross-functional collaboration experience with technical product marketing, social teams, customer support, SMEs, Comms, and brand.
• Platform collaboration experience with the teams building the content platform to improve performance, usability, searchability, and AI compatibility.
• Enablement experience enabling engineering and product teams to create strong documentation and other types of technical content using training, tools, standards, automation.

🏖️ Benefits

• Competitive health benefits
• Generous PTO policy
• RSU program for most employees
• Retirement matching program
• Free 1Password account
• Paid volunteer days
• Peer-to-peer recognition through Bonusly
• Remote-first work environment

Skills & Technologies

Senior

Remote

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AgileBits Inc.

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About AgileBits Inc.

AgileBits Inc. develops 1Password, a cross-platform password manager that securely stores credentials, secrets, and documents for individuals, families, and enterprises. The Toronto-based company provides browser extensions, desktop and mobile apps, and a command-line tool to generate, fill, and audit passwords while enforcing zero-knowledge encryption. Features include shared vaults, SSH key management, sign-in with SSO, advanced reporting, and developer integrations. The product supports Windows, macOS, Linux, iOS, Android, and ChromeOS, and offers hosted or self-hosted deployment. AgileBits serves millions of users and thousands of organizations worldwide, emphasizing privacy, compliance, and ease of use.

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