Staff Product Manager

📋 Description

• • Join a world-class team at the forefront of innovation in the rapidly expanding LLM and ML infrastructure space. As a Staff Product Manager at Fiddler Labs, you will play a pivotal role in shaping the future of AI Observability, a critical domain for ensuring the trustworthiness and transparency of artificial intelligence applications.
• • This role demands a hands-on, customer-centric approach. You will be deeply engaged in customer discovery initiatives, actively participating in conversations with our clients to gain an intimate understanding of the unique challenges they encounter when observing and managing AI/ML and LLM-based applications in production environments.
• • Your primary responsibility will be to define a compelling, long-term vision and a robust strategy for an enterprise-grade LLM Observability product. This involves not just identifying market needs but anticipating future trends and translating them into actionable product plans.
• • You will lead the end-to-end development and execution of the LLM Observability roadmap. This leadership extends to fostering close collaboration with cross-functional teams, including Data Scientists, Engineers, and Designers, to architect and deliver solutions that directly address the daily operational challenges our customers face.
• • The goal is to build cutting-edge solutions that not only meet current market demands but also align with emerging customer needs and technological advancements in the AI and ML landscape.
• • You will be instrumental in guiding the product lifecycle from ideation through to launch and iteration, ensuring that Fiddler's offerings remain best-in-class and drive significant value for our customers.
• • This position offers a unique opportunity to contribute to a mission-driven company that is building trust into AI. You will have a direct impact on how AI applications are deployed and managed at scale across various industries, ensuring operational transparency and security.
• • As an early-stage startup, Fiddler provides a dynamic and fast-paced environment. You will be part of a rapidly growing team comprised of intelligent, empathetic individuals who are doers, thinkers, creators, and builders.
• • The AI and ML industry is characterized by rapid innovation, presenting monumental learning opportunities. This role is an exceptional chance to be a trailblazer in the burgeoning field of AI Observability.
• • Fiddler is recognized as a pioneer in AI Observability, with accolades including the 2022 a16z Data50 list, 2021 CB Insights AI 100, 2020 WEF Technology Pioneer, 2020 Forbes AI 50, and a 2019 Gartner Cool Vendor. By joining our team, you will help solidify Fiddler's leadership position and shape the trajectory of this critical technology space.
• • You will translate complex technical concepts and customer needs into clear product requirements and user stories, ensuring alignment across engineering, design, and business stakeholders.
• • You will conduct competitive analysis and market research to identify opportunities and threats, informing product strategy and roadmap prioritization.
• • You will work closely with sales and marketing teams to develop go-to-market strategies and ensure successful product launches.
• • You will champion the voice of the customer internally, advocating for their needs and ensuring that product development is customer-obsessed.
• • You will contribute to the overall product strategy of Fiddler, helping to define the company's long-term direction in the AI Observability market.
• • This role requires a blend of strategic thinking, technical depth, and exceptional communication skills to navigate the complexities of the AI product landscape and drive impactful outcomes.