Staff Solutions Engineer

Kong Inc.

Job Overview

Location

Bangalore, India

Job Type

Full-time

Full Job Description

📋 Description

• As a Staff Solutions Engineer - Specialist at Kong Inc., you will be a pivotal technical leader, leveraging your deep expertise in combining DevOps with AIOPS and FinOps, management, sales skills and system integration to guide customers and partners through complex architectural challenges.
• You will act as a trusted advisor, demonstrating the value of Kong's platform through tailored solutions and technical excellence.
• Lead technical discussions and presentations with enterprise clients, understanding their architectural requirements and business needs.
• Experience in AI and closely following AI trends and applications, preference is for those who already embarked or started on their AI journey with orchestration tools, Agentic AI and agents building.
• Solid understanding of Kafka, APIs and software development.
• Develop and implement proof-of-concept projects and custom demonstrations that showcase Kong's capabilities in System Integration, Continuous Integrations, and Continuous Delivery environments.
• Provide expert guidance on SRE Observability strategies, helping customers monitor and optimize their API infrastructure.
• Utilize your proficiency in Linux, Docker, and Git to troubleshoot complex technical issues and provide advanced support.
• Drive the adoption of Automation Technology within customer environments, enabling efficient API lifecycle management.
• Collaborate with sales, product, and engineering teams to provide market feedback and contribute to product development.
• Mentor junior solutions engineers and contribute to the team's technical knowledge base.
• Manage multiple projects concurrently, demonstrating strong Project Management skills and delivering results within deadlines.
• Effectively communicate complex technical concepts to both technical and non-technical audiences through exceptional Technical Communication.

🎯 Requirements

• Solid AIOps experience and/or Solid Kafka experience.
• 10+ years of experience in a solutions engineering, technical architect, or similar customer-facing technical role.
• Demonstrated expertise in API Design and API Management principles and best practices.
• Strong understanding of Authentication mechanisms (OAuth, OIDC, JWT, etc.) and Cybersecurity best practices.

🏖️ Benefits

• Competitive salary and benefits package.
• Opportunity to work with a leading developer of API and AI connectivity technologies.
• Collaborative and dynamic work environment.
• Professional growth and development opportunities.
• Flexible work arrangements.

Skills & Technologies

Docker

Git

Linux

Kafka

OAuth

Senior

Onsite

Degree Required

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Kong Inc.

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About Kong Inc.

Kong Inc. is a San Francisco-based software company that develops an open-source API gateway and service connectivity platform. The company offers Kong Gateway, Kong Mesh, and Konnect cloud services to manage, secure, and observe microservices and APIs across clouds and data centers. Founded in 2007 as Mashape, it rebranded to Kong in 2017. Kong’s technology provides traffic control, authentication, rate limiting, and analytics for modern distributed architectures, supporting organizations in digital transformation and cloud-native adoption.

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