Job Overview
Location
Toronto
Job Type
Full-time
Category
Account Executive
Date Posted
February 12, 2026
Full Job Description
đź“‹ Description
- • Join SpryPoint, a recognized leader in modernizing the utility industry, as a Strategic Account Executive for East Coast and Central North America. As a two-time recipient of the Deloitte Technology Fast 50 Canada and Fast 500 North America awards, SpryPoint is at the forefront of transforming how utilities serve their communities. We are a high-growth software company dedicated to disrupting the status quo with our cloud-native customer service and operations platform, purpose-built for the unique needs of modern utilities.
- • Founded in 2011 by industry veterans, SpryPoint has evolved from a profitable startup into a rapidly scaling organization with over 300 employees. We proudly serve 100 utility clients across North America and the Caribbean, empowering them with technology that meets the urgent demand for system modernization while managing increasing operational complexity and evolving customer expectations.
- • Our mission is to ensure utility leaders can expect more from their technology partners. We understand the critical challenges utilities face, from replacing inefficient legacy systems to adapting to new customer demands. With over a decade of experience and a proven track record of successful implementations for water, electric, and gas utilities, SpryPoint has cemented its reputation as a trusted and mission-critical partner.
- • In this pivotal role, you will be responsible for expanding SpryPoint's footprint within the utility and local government sectors across your assigned territory. You will manage complex, long sales cycles, acting as a trusted advisor to enterprise clients. Your primary objective will be to articulate the strategic value of SpryPoint's comprehensive suite of solutions, including SpryCIS, SpryEngage, SpryMobile, and SpryWallet, which collectively modernize the entire meter-to-cash process.
- • You will be instrumental in generating demand, driving SaaS bookings in alignment with corporate objectives, and delivering measurable outcomes for our clients. This position is ideal for a consultative sales professional who excels in collaborative environments, enjoys engaging with executive stakeholders, and possesses a proven ability to navigate intricate enterprise opportunities from initial prospecting through to successful closing.
- • SpryPoint’s unique approach, characterized by 'updates, not upgrades,' user-centric design, and an unwavering commitment to customer success, sets us apart. Our solutions are built to adapt and evolve, ensuring our clients always have access to the latest innovations without the disruption of traditional upgrade cycles.
- • Backed by strategic investments from Norwest Venture Partners (since 2023) and Insight Partners (announced in 2026), we are accelerating our growth trajectory while remaining steadfast in our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence. This is an opportunity to join an award-winning team that is passionate about transforming an essential industry that powers communities across the Americas.
- • As a Strategic Account Executive, you will develop and execute strategic account plans to achieve sales targets and expand our customer base. You will build and maintain strong, long-lasting relationships with key decision-makers and influencers within target accounts, understanding their business challenges and aligning SpryPoint's solutions to address them.
- • You will conduct persuasive sales presentations and product demonstrations, effectively communicating the value proposition and ROI of our SaaS platform. This includes identifying and qualifying new business opportunities, managing the sales pipeline, and forecasting accurately.
- • Collaboration will be key; you will work closely with our marketing, product, and customer success teams to ensure a seamless customer journey and to gather market intelligence that informs product development and sales strategies.
- • The ideal candidate will be adept at negotiating complex contracts and closing deals with enterprise-level clients. You will also stay abreast of industry trends, competitive landscape, and emerging technologies within the utility and local government sectors to maintain your position as a knowledgeable advisor.
- • This role offers a significant opportunity to shape client outcomes, contribute directly to the growth of a fast-paced SaaS company, and drive enterprise transformation within a vital sector. We encourage applicants located in the East Coast and Central North America regions to apply, as this territory will be your primary focus.
🎯 Requirements
- • Proven track record of success in enterprise SaaS sales, specifically within the utility or local government sectors, with experience managing complex, long sales cycles.
- • Demonstrated ability to build and maintain strong relationships with C-level executives and key stakeholders in large organizations.
- • Deep understanding of the utility industry's operational challenges, technology landscape, and regulatory environment.
- • Exceptional communication, presentation, negotiation, and closing skills, with a consultative approach to sales.
- • Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.
🏖️ Benefits
- • Competitive base salary and uncapped commission structure designed to reward high performance.
- • Comprehensive health, dental, and vision insurance plans.
- • Generous paid time off (PTO) and company holidays.
- • Opportunities for professional development and career advancement within a rapidly growing company.
Skills & Technologies
Onsite
About SpryPoint Services Inc.
SpryPoint Services Inc. provides a new generation of customer service and operations software, empowering utilities to contend with the industry’s rapid pace of change. Their platform streamlines meter-to-cash processes, reducing friction from field operations to back-office tasks. Serving utilities across the Americas, SpryPoint offers solutions for water, sewer, electric, and gas sectors. The company's platform includes an omnichannel customer portal and integrated payment processing. SpryPoint's dedication to modernizing CIS systems is reflected in their recognition as a 2025 Deloitte Technology Fast 500™ company in North America, highlighting their growth and innovation.
