Goodstack LLC logo

Strategic Account Executive (North America)

Job Overview

Location

Remote

Job Type

Full-time

Category

Account Executive

Date Posted

February 12, 2026

Full Job Description

đź“‹ Description

  • • Are you a seasoned enterprise SaaS sales professional with a passion for driving significant growth and making a tangible impact? Goodstack, a rapidly expanding Series A social impact startup backed by leading investors like General Catalyst, is seeking a highly motivated and disciplined Strategic Account Executive to join our North America team. We are building the technology that empowers global enterprises to integrate giving, volunteering, and funding with confidence, revolutionizing how the world does good. Our platform is already trusted by industry giants such as Google, OpenAI, LinkedIn, and HSBC, and we've facilitated over $5 billion in donations in 2025 alone. This is an exceptional opportunity to join a mission-driven company at a pivotal growth stage and shape the future of corporate social responsibility and philanthropy through technology.
  • • As a Strategic Account Executive, your primary responsibility will be to acquire net-new enterprise customers and drive expansion of new product offerings into existing accounts. You will own the entire new logo acquisition process, from the initial conversation through to closing the deal. This role is distinct from account management; you will not be responsible for renewals, upsells of existing products, or day-to-day account management, which are handled by our dedicated Customer Success team. Your value will be measured by your ability to sell new capabilities, identify and penetrate new market whitespace, and close complex, high-stakes deals that deliver substantial new revenue streams. You will operate with a high degree of autonomy and strategic focus, working closely with the Head of New Business and collaborating across departments including Sales Development Representatives (SDRs), Solutions Engineers, Customer Success, Revenue Operations (RevOps), and leadership to ensure seamless deal progression and client satisfaction.
  • • Your mission as a Strategic Account Executive will encompass several key objectives:
  • • **Win New Enterprise Customers:** Lead the end-to-end acquisition of net-new enterprise logos, establishing Goodstack as a critical partner for organizations looking to enhance their social impact initiatives.
  • • **Own Cross-Sell Expansion:** Strategically sell new Goodstack products into existing customer accounts where validated whitespace opportunities exist, deepening our relationship and expanding the value delivered.
  • • **Re-enter Accounts with Intent:** Engage with existing customers only when a genuine and significant commercial opportunity for new product sales is identified, ensuring a focused and impactful approach.
  • • **Create Demand Deliberately:** Proactively build a robust pipeline through targeted outbound efforts, leveraging referrals, and engaging in strategic networking within the enterprise space.
  • • **Run Complex Sales Cycles:** Navigate and manage multi-stakeholder enterprise buying groups and executive committees, demonstrating a sophisticated understanding of complex organizational structures and decision-making processes.
  • • **Partner with Solutions:** Collaborate effectively with our Solutions Engineering team, bringing them in early to provide technical expertise, conduct scoping, and ensure the feasibility of new product solutions for prospective clients.
  • • **Collaborate with Customer Success:** Leverage insights from the Customer Success team to identify and qualify expansion opportunities without assuming direct account ownership, ensuring a smooth handover and continued client success.
  • • **Sell with Precision:** Anchor every deal in demonstrable value, quantifiable outcomes, and clear ROI, moving beyond feature-based selling to focus on the strategic benefits Goodstack provides.
  • • **Maintain Commercial Discipline:** Uphold exceptionally high standards for pipeline management, forecasting accuracy, and overall deal hygiene, ensuring transparency and predictability.
  • • **Operate with Composure:** Demonstrate credibility, maintain a calm demeanor, and exhibit controlled negotiation tactics, especially in high-pressure situations with senior stakeholders.
  • • Success in this role after 12-18 months will be defined by your ability to consistently close multiple net-new enterprise customers with strong long-term potential, successfully execute cross-sell motions for new products into existing accounts, and become a trusted partner internally for identifying and capitalizing on revenue opportunities. You will maintain a predictable, well-qualified, and conversion-driven pipeline, and Customer Success partners will proactively bring you opportunities due to your clean execution and ability to win deals without creating downstream friction. Ultimately, you will consistently deliver against quota through new business acquisition and expansion, not through managing renewals. This role is ideal for a disciplined, commercially selective, and expansion-minded enterprise seller who thrives in a collaborative environment, remains calm under pressure, and leads with value. You should be methodical in your approach, resilient, driven, and comfortable with the nuances of re-entry selling into established accounts. Your experience should include at least 10 years in enterprise SaaS sales, with a proven track record of winning net-new logos and selling new products into existing customers, ideally within land-and-expand models. Experience closing large, multi-stakeholder enterprise deals, a strong command of structured sales methodologies, and a history of consistent quota attainment in complex environments are essential. Experience selling into HR, People, CSR, or Corporate Affairs teams, and familiarity with CSR, philanthropy, payments, or enterprise infrastructure platforms are highly desirable. We are looking for individuals based in Central or Western North America, with a willingness to travel. Join Goodstack and be part of a movement to integrate positive impact into the fabric of global business.

Skills & Technologies

Remote

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About Goodstack LLC

Goodstack is a cloud-native observability platform designed to simplify the management and monitoring of complex cloud environments. It offers a unified solution for logs, metrics, and traces, providing deep insights into application performance and infrastructure health. The platform automates common observability tasks, allowing development and operations teams to quickly identify and resolve issues, optimize resource utilization, and improve overall system reliability. Goodstack focuses on providing a cost-effective and user-friendly experience, enabling businesses to gain better control over their cloud deployments without the need for extensive manual configuration or specialized expertise. Its goal is to make observability accessible and efficient for modern tech stacks.

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