Strategic Communication and Business Operations to the CMO

Illumina, Inc.

Job Overview

Location

US - Remote

Job Type

Full-time

Full Job Description

📋 Description

• This role serves as the strategic right hand to Illumina’s Chief Medical Officer, bridging high-impact communications and operational excellence to advance the company’s mission of expanding genomic technology for global health equity. By ensuring the CMO’s voice is clear, consistent, and influential across internal and external audiences, the position directly supports Illumina’s vision of transforming human health through early disease detection and innovative treatments.
• The person will split their time equally between strategic communications and business operations, acting as a trusted advisor and executor who enables the CMO to focus on scientific leadership while managing the complexity of stakeholder engagement, messaging, and organizational alignment.
• Day to day, the individual will serve as the primary liaison between the CMO and the Communications Team, overseeing the CMO’s social media presence and partnering on content planning and publication for maximum reach and impact.
• They will lead the development and execution of the CMO’s ‘Way Cool Genomics’ video series and related multimedia initiatives, translating complex genomic science into engaging, accessible stories for diverse audiences.
• The role involves drafting, editing, and coordinating internal and external communications on behalf of the CMO — including news pieces, event invitations, and executive correspondence — ensuring all messaging is accurate, timely, and aligned with organizational priorities.
• They will utilize technology platforms and data-driven tools to modernize communication strategies, leveraging analytics to refine messaging and ensure consistency across channels.
• On the operations side, the person will work closely with the CMO’s Executive Assistant and staff to optimize the CMO’s effectiveness, managing calendars, priorities, and workflows to reduce administrative burden.
• They will cultivate and manage the CMO’s strategic relationships across Illumina and with external stakeholders, serving as a key liaison to facilitate alignment and collaboration.
• The role includes leading the planning, coordination, and execution of high-visibility initiatives such as working groups, workshops, meetings, and conferences — ensuring seamless logistics and strategic outcomes.
• On behalf of the CMO, they will collaborate across scientific, administrative, and external ecosystems to achieve objectives, allocate resources, meet deadlines, and resolve challenges with sound judgment.
• The individual will prepare executive briefings and correspondence, support domestic and international engagements, and keep the CMO informed of progress, risks, and outcomes to ensure ongoing alignment with organizational goals.
• They will continuously expand their subject matter expertise in emerging areas of genomics and healthcare to anticipate evolving needs and apply analytical, innovative approaches to improve efficiency.
• Illumina is a mission-driven pioneer in genomic technology, committed to health equity and innovation, where employees are empowered to contribute to transformative work that impacts human health globally.
• The team operates with a culture of belonging, openness, and collaboration, supported by Employee Resource Groups that foster inclusion, cultural awareness, and social responsibility — ensuring every voice is valued in the pursuit of scientific advancement.
• In this role, the person will develop elite executive communication and operational leadership skills, gaining rare insight into how genomic science shapes corporate strategy and global health initiatives.
• They will build a powerful professional network across science, medicine, communications, and executive leadership while contributing to high-stakes projects that influence Illumina’s direction and public impact.

🎯 Requirements

• Bachelor’s degree in Communications, Public Relations, Business, Life Sciences, or a related field; advanced degree preferred.
• Proven experience in strategic communications, executive support, or business operations — preferably in healthcare, biotechnology, or life sciences.
• Exceptional written and verbal communication skills, with ability to translate complex scientific concepts for diverse audiences.
• Experience managing social media platforms and multimedia content (e.g., video series) for executive or organizational audiences.
• Strong project management and organizational skills, with ability to lead cross-functional initiatives and manage competing priorities.
• Proficiency with communication and productivity tools (e.g., Microsoft Office, Google Workspace, social media management platforms, data analytics tools).

🏖️ Benefits

• Access to Illumina’s innovative genomics sequencing services for personal and family health insights.
• Comprehensive health, dental, and vision plans, plus retirement benefits and paid time off.
• Eligibility for variable cash programs (bonus or commission) and potential equity awards as part of compensation.
• Support for professional development through Employee Resource Groups and career advancement opportunities.
• Commitment to pay equity, inclusion, and belonging — with a zero-net pay gap across gender, ethnicity, and race.

Skills & Technologies

Remote

$118k-177k

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Illumina, Inc.

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About Illumina, Inc.

Illumina, Inc. develops, manufactures, and markets integrated systems for large-scale genetic analysis. Its sequencing and array platforms, reagents, software, and services enable researchers and clinicians to analyze DNA, RNA, and epigenetic variation in humans, plants, animals, and microbes, supporting applications spanning oncology, reproductive health, agriculture, microbial genomics, and population genomics. Headquartered in San Diego, California, the company sells products globally to academic, clinical, government, pharmaceutical, and biotechnology customers, and provides cloud-based data storage and analysis tools to accelerate genomic discovery and personalized medicine.

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