Strategic Operations Lead, Marketing

OpenAI, Inc.

Job Overview

Location

San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• Build and run the core Marketing planning system, including annual and half-year planning, QBRs, roadmap inputs, operating reviews, and executive-ready decision forums.
• Own the leadership decision process for Marketing's headcount, PID, and resourcing asks, partnering with Finance, Recruiting, People, finance-ops owners, and functional leaders to make asks explicit, track decisions, and surface tradeoffs.
• Set the leadership-level budget governance rhythm and use the full Marketing budget tracker as a decision tool, partnering with the finance-ops owner on forecasting, spend execution, variance analysis, and reporting.
• Design and operate the Marketing leadership operating system, including staff agendas, follow-through, internal communications, decision logs, and cross-functional alignment mechanisms.
• Lead strategic projects that help the Marketing organization scale from 0-1, including operating-model design, role clarity, launch operations, planning architecture, and executive communication.
• Create crisp written narratives, recommendations, and operating materials that help senior leaders make decisions quickly and stay aligned across fast-moving workstreams.

🎯 Requirements

• 14+ years of relevant experience across strategy and operations, business operations, Chief of Staff, marketing operations, or related leadership roles in a 0-1 or high-growth environments.
• Top-tier management consulting experience or equivalent strategic operating experience, with strong structured problem solving and executive communication skills.
• Deep experience with planning cycles, QBRs, budget governance, headcount planning, operating cadences, agency/RFP workflows, and cross-functional program leadership, with clear judgment about when to own a system versus partner with specialist operators.
• Strong analytical fluency and can use data, trackers, and operating artifacts to reveal tradeoffs, unblock decisions, and improve execution quality.

🏖️ Benefits

• Hybrid work model with in-office collaboration Monday through Wednesday
• Relocation assistance to new employees
• Equal opportunity employer
• Reasonable accommodations for applicants with disabilities
• Background checks for applicants will be administered in accordance with applicable law
• Global Applicant Privacy Policy

Skills & Technologies

Senior

Hybrid

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OpenAI, Inc.

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About OpenAI, Inc.

OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.

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