Strategic Relationship Manager - US Central

📋 Description

• • Own and grow a multi-state portfolio of prestigious higher education institutions across the US Central region, becoming the face of Harvard Business Publishing to deans, program directors, faculty, and administrators who rely on our cases, simulations, articles, and AI-enabled learning tools to deliver world-class management education.
• • Drive year-over-year revenue growth and retention by translating institutional priorities into tailored solutions—whether that means embedding HBP cases into an undergraduate capstone, licensing simulations for an MBA cohort, or co-designing executive education curricula that leverage our emerging AI tools.
• • Act as a strategic consultant and trusted advisor: map curriculum needs, benchmark peer programs, surface hidden pain points, and present data-backed recommendations that position HBP as an indispensable partner in achieving learning outcomes and accreditation goals.
• • Orchestrate high-impact engagements—virtual workshops, on-campus faculty development sessions, executive briefings, and conference presentations—that showcase the power of participant-centered learning and deepen institutional commitment to HBP content and platforms.
• • Execute a data-driven territory strategy using Salesforce and analytics dashboards to prioritize opportunities, forecast accurately, and run targeted campaigns that convert interest into multi-year, enterprise-level agreements spanning institutional licenses, student-pay programs, and emerging AI solutions.
• • Negotiate complex contracts (annual and multi-year) that balance pricing, inclusive-access models, and digital-rights requirements while ensuring compliance with university procurement policies and HBP revenue recognition standards.
• • Collaborate cross-functionally with product, marketing, customer success, and content teams to pilot new offerings, gather faculty feedback, and co-create case studies that demonstrate measurable impact on student engagement and career readiness.
• • Champion inclusive access initiatives—working with financial-aid offices, diversity councils, and student associations—to ensure that first-generation and under-represented learners can benefit from HBP resources without cost barriers.
• • Represent the HBP brand at AACSB, GMAC, and regional business-education events, capturing market intelligence and sharing thought-leadership insights that reinforce our reputation as the premier source for management learning materials.
• • Maintain rigorous pipeline hygiene, logging all interactions, mapping buying centers, and documenting success stories that fuel reference selling and internal knowledge sharing across the global Higher Education team.
• • Travel up to 50% during the academic year (August–May) to conduct on-site visits, facilitate workshops, and attend key conferences, prioritizing efficient routing from a major Central US hub such as Chicago, Dallas, Denver, St. Louis, Kansas City, or Houston.
• • Mentor junior colleagues and contribute to quarterly business reviews, sharing best practices for consultative selling, stakeholder mapping, and AI-solution positioning that elevate the entire region’s performance.