Strategic Sales Director, 2600hz

Ooma, Inc.

Job Overview

Location

USA

Job Type

Full-time

Full Job Description

📋 Description

• Strategic Sales Director role focused on growing Ooma’s 2600Hz business by building and expanding partnerships with Service Providers and Telecom Carriers, directly contributing to revenue growth and market expansion in the unified communications space.
• Drive Growth & New Business: Leverage existing relationships to meet and exceed revenue targets; identify and pursue new opportunities within Service Providers and Telecom Carriers; negotiate agreements with new and existing partners; develop and execute sales strategies to expand Ooma’s footprint and customer base.
• Understand the Market: Stay current on industry trends, competitor activities, and emerging opportunities in telecom and UCaaS; use market insights to refine sales approach and uncover new areas for growth and differentiation.
• Build Strong Relationships: Serve as a trusted advisor to key partner accounts, fostering long-term, high-value relationships; collaborate with internal teams (product, engineering, support) to ensure seamless onboarding and ongoing customer success; focus on satisfaction, retention, and expansion within existing accounts.
• Own Your Pipeline: Manage end-to-end sales pipeline, including forecasting, deal progression, and performance tracking; provide regular updates to leadership on progress, wins, challenges, and forecast accuracy; maintain disciplined sales process and CRM hygiene.
• Advocate for the Customer: Take a customer-first approach by deeply understanding partner challenges and business goals; deliver tailored solutions that address real needs; gather and relay feedback to internal teams to inform product and service improvements.
• About the Team & Company: Join Ooma, a mission-driven company dedicated to making powerful communication experiences accessible and affordable for businesses and households; work within a collaborative, innovative culture that values individual contribution and teamwork; contribute to a company known for its #1 rated VoIP service and growing smart home and UC offerings.
• What You Can Learn & Achieve: Develop deep expertise in telecom carrier and service provider sales cycles, including complex UCC, CCaaS, and CPaaS solutions; sharpen strategic account planning and executive-level influencing skills; play a pivotal role in scaling Ooma’s 2600Hz business and shaping its go-to-market strategy in the carrier space.

🎯 Requirements

• 5+ years of experience in sales with a proven track record of consistently meeting or exceeding revenue targets
• Existing, established relationships with Service Providers and Telecom Carriers
• Deep understanding of telecommunications, including experience with Unified Communications and Collaboration (UCC) solutions, and exposure to CCaaS and/or CPaaS platforms
• Familiarity with platforms such as Cisco BroadSoft, NetSapiens, or Metaswitch is strongly preferred
• Strong strategic thinking and ability to convert market insights into actionable sales plans and initiatives
• Excellent communication, negotiation, and relationship-building skills, with comfort engaging C-level and executive stakeholders
• Experience managing sales pipelines, forecasts, and driving predictable revenue growth
• Proficiency with CRM systems (e.g., Salesforce) and sales analytics tools for performance tracking
• Willingness and ability to travel as needed to engage partners and attend industry events
• Bachelor’s degree in Business, Marketing, or a related field; MBA is considered a plus

🏖️ Benefits

• Comprehensive Medical, Dental, and Vision insurance for employees and eligible dependents, including HMO, PPO, and HDHP/HSA options with employer contributions to HSAs
• Employer-paid income protection benefits: Basic Life, AD&D, Short-Term and Long-Term Disability insurance
• 401(k) plan with employer matching contributions and Roth 401(k) option; Employee Stock Purchase Plan (ESPP) available
• Generous Paid Time Off (PTO), sick leave, and observance of corporate holidays
• Additional perks: Commuter benefits, FSA (Healthcare and Dependent Care), Voluntary Accident/Critical Illness/Hospital Indemnity plans, Legal services, Employee Assistance Program (EAP), Life Balance benefits including Travel Assistance and Identity Theft protection, and access to discount programs, credit union, and Medicare assistance resources

Skills & Technologies

Remote

Degree Required

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Ooma, Inc.

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About Ooma, Inc.

Ooma, Inc. provides cloud-based communications and collaboration services for small businesses, enterprises, and consumers. The company offers VoIP phone systems, unified communications, call-center solutions, and internet security products that replace traditional landlines and on-premise PBX hardware. Founded in 2004 and headquartered in Sunnyvale, California, Ooma delivers voice, messaging, video, and security services over broadband connections through proprietary hardware endpoints and mobile applications, emphasizing affordability, reliability, and ease of deployment without long-term contracts.

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