Strategy & Business Operations Generalist

SentiLink Corporation

Job Overview

Location

United States

Job Type

Full-time

Full Job Description

📋 Description

• As a Strategy & Business Operations Generalist at SentiLink Corporation, you will join a high-impact, fast-growing fintech company that is revolutionizing identity verification in the United States by replacing outdated, costly systems with real-time, AI-powered solutions that are 10x faster, smarter, and more accurate. This role is designed for exceptional generalists who thrive in ambiguity and are eager to own complex, cross-functional initiatives that directly influence the company’s strategic direction and operational excellence.
• Your day-to-day responsibilities will vary based on the specific function you are aligned with during the hiring process, but you will consistently be expected to take full ownership of high-impact problems from initial scoping through execution and measurement. This includes leading strategic and operational initiatives such as market entry planning, process optimization, or organizational design; owning and analyzing key business metrics to drive insights for leadership; driving product and go-to-market efforts for new identity verification solutions; managing end-to-end product development cycles in collaboration with engineering, design, and sales teams; designing AI-enhanced workflows to improve fraud detection and operational efficiency; and building scalable growth and revenue strategies that support SentiLink’s expansion into new verticals and geographies.
• You will join a mission-driven team operating across the U.S. and India, with physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, Chicago, Gurugram, and Bengaluru. The company embraces a digital-first, hybrid work model, encouraging regular in-office collaboration for those near hubs while supporting fully remote arrangements. SentiLink’s culture is defined by its core values: Follow Through, Deep Understanding, Whatever It Takes, and Do Something Smart — fostering an environment where initiative, intellectual curiosity, and execution excellence are rewarded and expected.
• In this role, you will accelerate your professional growth by working directly on the company’s most critical challenges alongside senior leaders and world-class investors. You will develop deep expertise in financial services, fraud prevention, and identity infrastructure while honing your ability to lead cross-functional projects with minimal guidance. The experience will equip you with rare, transferable skills in strategic thinking, data-driven decision-making, product strategy, and operational scaling — positioning you for leadership roles in high-growth tech, fintech, or venture-backed enterprises.

🎯 Requirements

• 3-5 years of work experience at a VC-backed startup, management consulting firm, banking institution, or private equity firm, with preference for candidates who have held analytically focused roles; an MBA is considered a plus but not required.
• Strong analytical and communication skills, with demonstrated comfort navigating ambiguity, rapidly learning new domains, switching contexts effectively, and driving work forward independently without constant oversight.
• Proven organizational and project management abilities, including experience leading complex, multi-stakeholder initiatives from conception to completion with limited guidance or predefined processes.
• Genuine enthusiasm for becoming a subject matter expert in the future of financial services, fraud detection, and identity verification technologies.
• Exceptional interpersonal and high-level communication skills, including the ability to distill complex technical or strategic concepts into clear, user-friendly presentations for diverse audiences.
• Meticulous attention to detail, ensuring accuracy in documentation, analysis, reporting, and execution across all workstreams.
• Proficiency with Google Workspace (Docs, Sheets, Slides); working knowledge of SQL and/or Python is a strong plus for data manipulation and analysis tasks.
• Must be legally authorized to work in the United States and physically reside within the U.S. at the time of application and employment.

🏖️ Benefits

• Employer-paid group health insurance covering medical, dental, and vision for employees and their dependents.
• 401(k) retirement plan with employer matching contributions to support long-term financial security.
• Flexible paid time off policy allowing employees to take time off as needed for rest, personal matters, or wellness without rigid accrual limits.
• Regular company-wide in-person events designed to strengthen culture, foster connection, and celebrate milestones across distributed teams.
• Home office stipend to support the setup and maintenance of productive remote work environments, along with additional perks such as wellness allowances and professional development budgets.

Skills & Technologies

Python

Remote

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SentiLink Corporation

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About SentiLink Corporation

SentiLink builds real-time identity verification and fraud prevention infrastructure for banks, fintechs, and government agencies. Its API-driven platform uses machine learning and authoritative data sources to spot synthetic identities, stolen identities, and other high-risk applications at account opening. The company also offers compliance tools for KYC, CIP, and CDD mandates. Headquartered in San Francisco and founded in 2017, SentiLink serves major U.S. lenders and card issuers, reducing fraud losses and manual review costs while improving onboarding speed and accuracy.

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