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This position was posted on March 10, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!

Percepta LLC logo

Strategy & Operations Associate

Job Overview

Location

New York City

Job Type

Full-time

Category

Software Engineering

Date Posted

March 10, 2026

Full Job Description

đź“‹ Description

  • • As a Strategy & Operations Associate at Percepta LLC, you will play a pivotal role in driving the strategic direction and operational excellence of a cutting-edge applied AI company. This is a unique opportunity to work at the intersection of technology, business strategy, and operational execution, gaining invaluable experience in building and scaling an AI transformation firm from its foundational stages.
  • • You will be instrumental in translating high-level company objectives into actionable plans and ensuring their effective implementation across various business functions. This role demands a proactive, high-agency individual who thrives in dynamic environments and is passionate about the transformative potential of artificial intelligence.
  • • A core aspect of your responsibility will involve enabling Percepta's go-to-market (GTM) strategy. This includes meticulously managing and analyzing the sales pipeline, developing compelling sales collateral and assets, and supporting marketing initiatives that effectively communicate the value and impact of Percepta's AI solutions to prospective clients.
  • • You will also be deeply involved in nurturing and expanding strategic partnerships. This entails actively managing relationships with key collaborators such as Anthropic, AWS, McKinsey, Nvidia, and other innovative AI startups within the General Catalyst ecosystem, fostering mutual growth and identifying new opportunities for synergy.
  • • A significant part of your contribution will be in developing robust financial and value capture frameworks. You will collaborate with customer-facing teams to rigorously quantify the tangible impact of AI deployments, refine pricing strategies to optimize value delivery, and contribute to comprehensive internal financial planning and analysis processes.
  • • You will act as a crucial bridge between strategy and execution, working directly with company leadership to translate overarching priorities into concrete, measurable projects. Your focus will be on ensuring these initiatives progress efficiently and effectively, meeting defined milestones and objectives.
  • • Furthermore, you will contribute to the smooth running of the company by supporting essential internal operations. This encompasses assisting with recruitment processes, streamlining onboarding for new team members, managing budgets, coordinating legal matters, establishing and maintaining knowledge management systems, and contributing to other foundational operational structures as Percepta scales.
  • • This role is characterized by high ownership and accelerated learning. You will be exposed to a wide spectrum of business activities, enabling you to develop a comprehensive understanding of how applied AI transformation is conceptualized, built, and delivered in real-world critical institutions.
  • • You will be the inaugural member of the Strategy & Operations team, reporting directly to the Head of Strategy & Operations and collaborating closely with the entire leadership team. This position offers a front-row seat to the challenges and triumphs of building a company at the forefront of AI innovation.
  • • Your work will directly influence Percepta's ability to successfully deploy AI solutions within healthcare, manufacturing, energy, supply chain, and other vital sectors, making a tangible difference in how these industries operate and evolve.
  • • You will be empowered to take initiative, propose solutions to complex problems, and drive projects from inception to completion, fostering a culture of continuous improvement and operational excellence.
  • • The role requires a blend of analytical rigor, strategic thinking, and hands-on operational execution, providing a unique platform for professional growth and development in the rapidly evolving field of applied AI.
  • • By joining Percepta, you are not just taking a job; you are becoming part of a mission-driven organization dedicated to leveraging AI for the betterment of critical industries, contributing to impactful real-world change.

Skills & Technologies

AWS
Junior
Onsite

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Percepta LLC
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About Percepta LLC

Percepta is a global customer experience (CX) company that partners with leading brands to enhance their customer interactions. They specialize in providing a comprehensive suite of services including customer support, technical assistance, and sales support across various channels like phone, email, and chat. Percepta leverages advanced technology and data analytics to deliver personalized and efficient customer journeys, aiming to improve customer satisfaction, loyalty, and retention for their clients. Their industry focus spans automotive, technology, and telecommunications, among others, helping businesses build stronger relationships with their customer base.

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