
Job Overview
Location
London/Kent
Job Type
Full-time
Category
Data Science
Date Posted
June 4, 2026
Full Job Description
đź“‹ Description
- • Own and optimize the Quality Assurance (QA) function within the Operations division, driving efficiencies and enhancing customer outcomes through process redesign and data-driven insights.
- • Review and evaluate current operational processes and ways of working to identify opportunities for automation and improvement.
- • Interpret complex datasets to uncover actionable insights that improve operational efficiency and elevate customer satisfaction.
- • Own end-to-end delivery of key strategic and operational initiatives in close partnership with cross-functional stakeholders including Product, Engineering, Data Science, and Compliance.
- • Monitor and assess the success of implemented strategies, continuously identifying areas for further improvement and scalability.
- • Manage and develop a team within the QA function, leading through change and fostering a culture of high performance and accountability.
- • Roll up your sleeves to deeply understand day-to-day operations, combining hands-on involvement with strategic oversight.
- • Challenge the status quo by applying first-principles thinking to redesign processes and eliminate inefficiencies.
- • Leverage analytics to drive decisions—comfortably pulling and analyzing data yourself to inform strategy and execution.
- • Influence cross-functionally and up to senior leadership through clear communication and stakeholder management.
- • Take ownership of high-impact, high-visibility projects with direct exposure to Operations, Product, Engineering, and Compliance leadership.
- • As impact is delivered within QA, have the opportunity to expand responsibilities to lead additional strategic initiatives across other departments.
- • Work in a fast-paced environment where decisions directly shape the direction and success of Lendable from day one.
- • Collaborate with exceptional, resourceful teams focused on building best-in-class technology using new data sources, machine learning, and AI.
- • Contribute to Lendable’s mission of rebuilding consumer finance products from scratch to deliver credit faster and save customers money.
- • Support Lendable’s growth into the UK and US markets by scaling operational excellence to meet increasing demand.
🎯 Requirements
- • Proven track record of owning and leading complex projects in a fast-paced environment
- • Highly lateral thinker with a willingness to challenge the status quo
- • Strong hands-on analytics ability—comfortable pulling data yourself and using it to drive decisions
- • Excellent stakeholder management and communication skills—able to influence cross-functionally and up to senior leadership
- • Experience in people management and leading a team through change
- • Deep passion for AI and technology, and excitement about redefining operational processes at scale
🏖️ Benefits
- • Flexible working: hybrid roles require three days in-office weekly; fully remote roles include regular in-person socials and off-sites
- • Private health cover for physical and mental wellbeing
- • Retirement and savings plans to support long-term financial wellbeing
- • Complimentary lunches prepared by in-house chefs on in-office days at select locations
- • Cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
- • Employee referral programme with competitive bonuses for successful referrals
Skills & Technologies
About Lendable Ltd
Lendable is a UK-based fintech that operates an online consumer-lending platform using open-banking data and machine-learning underwriting to offer unsecured personal loans and car finance. Founded in 2014 and headquartered in London, it funds loans through an institutional peer-to-peer model, matching investors with borrowers seeking fast, fixed-rate credit. The company automates identity, affordability and risk assessment, providing near-instant decisions and same-day payouts while giving investors access to diversified consumer credit returns. Regulated by the Financial Conduct Authority, Lendable has originated more than ÂŁ2 billion in loans without maintaining physical branches, focusing on transparent pricing and mobile-first customer experience.
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