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Supervisor, Recovery

Job Overview

Location

Remote-FL

Job Type

Full-time

Category

Operations

Date Posted

June 23, 2026

Full Job Description

đź“‹ Description

  • • Supervise the daily tasks and workflow of the recovery and revenue cycle management team to ensure performance standards are met.
  • • Monitor, evaluate, and communicate changes to business processes, including conducting aging review meetings.
  • • Investigate and resolve escalated or complex claims issues related to recovery and revenue cycle management.
  • • Assist team members in responding to and resolving customer inquiries and issues regarding claims, payments, and billing.
  • • Monitor and analyze key financial reports including aging activity, accounts receivable credits, and cash-to-revenue metrics.
  • • Track unapplied payments and identify missing EOBs, then direct the team to obtain necessary documentation.
  • • Serve as the primary internal point of contact for all questions and concerns related to recoveries and revenue cycle operations.
  • • Monitor inbound and outbound customer and insurance payer calls to ensure service level standards are maintained.
  • • Manage employee performance through hiring, coaching, motivating, and counseling team members.
  • • Ensure compliance with all company policies and operational standards.
  • • Perform additional duties as assigned to support recovery and revenue cycle objectives.

🎯 Requirements

  • • Bachelor’s degree or equivalent experience
  • • 2+ years of experience in medical billing, recovery, or revenue cycle management
  • • Previous experience leading a functional team or managing cross-functional teams on large-scale projects

🏖️ Benefits

  • • Competitive pay ranging from $56,200.00 to $101,000.00 per year
  • • Comprehensive health insurance
  • • 401(k) and stock purchase plans
  • • Tuition reimbursement
  • • Paid time off plus holidays
  • • Flexible work arrangements including remote, hybrid, field, or office schedules

Skills & Technologies

Remote
Degree Required

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About Centene Corporation

Centene Corporation is a publicly traded managed-care enterprise that arranges health-benefit programs for government-sponsored and privately insured individuals. Operating across all 50 U.S. states and internationally, the company focuses on under-insured and uninsured populations through Medicaid, Medicare, and Marketplace offerings. Its services include behavioral health, pharmacy benefits, vision, dental, telehealth, and in-house clinical programs. Centene partners with physicians, hospitals, and community organizations to coordinate cost-effective care, emphasizing data analytics and value-based reimbursement models. Headquartered in St. Louis, Missouri, it serves more than 25 million members, positioning itself as a leading intermediary between payers and healthcare providers.

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