SVP - Global Field Engineering

nCino, Inc.

Job Overview

Location

US - Remote - North Carolina

Job Type

Full-time

Full Job Description

📋 Description

• Lead a global organization in Field Engineering at nCino, a cloud banking leader, and drive the company's path to becoming the undisputed leader in Agentic banking.
• Translate nCino's innovation into experiences, guidance, and outcomes that demonstrate to clients and partners not just what the platform does, but what their future looks like.
• Define and lead a bold Field Engineering strategy that raises the bar for how nCino engages clients, prospects, and partners, translating an innovative vision into a compelling demonstration of their operational future and the business outcomes that result.
• Lead, develop, and scale a high-performing global Field Engineering organization comprised of Pre-sales Product Specialists and Solution Architects.
• Redefine how Field Engineering aligns with Product & Engineering, Customer Success, and FDE teams in an AI-first market, where the pace of innovation demands a level of cross-functional coordination that traditional GTM models weren't built to handle.
• Elevate coaching, career pathing, and talent development programs that attract and retain world-class talent.
• Cultivate a unified global culture with locally relevant execution, balancing consistency of message with regional nuance.
• Balance transparent and inspirational leadership with a performance culture that sets a high bar and leaves no room for mediocrity.
• Own nCino's global demo strategy and supporting environment/POC tooling, establishing standards that position nCino as the definitive Agentic Platform for Banking.
• Anchor every engagement in outcomes, demonstrating the client's future dual workforce operating model and the value it delivers.
• Cultivate a Field Engineering organization renowned for its deep banking domain expertise and technical depth, while accelerating its AI fluency, earning the credibility to serve as trusted advisors who guide clients toward their future.
• Demonstrate command of regulatory environments and how they shape banking operations and risk mitigation globally.
• Build and standardize global standards, enablement systems, discovery methodologies, coverage models, and engagement frameworks across NA, EMEA, and APAC.
• Establish clear metrics for Field Engineering effectiveness.
• Make nCino's own Field Engineering team a proof point of the dual workforce model, championing AI and agentic workflows in the pre-sales motion itself.
• Partner with Sales Operations to continuously instrument and improve the pre-sales process, new hire onboarding, and team enablement.
• Shape and execute a Field Engineering strategy in close partnership with Regional GMs, Sales, Product & Engineering, Customer Success, Partnerships, FDE, and Marketing, ensuring aligned, efficient handoffs and a seamless client experience across the journey.
• Extend an already tight partnership with nCino's Product and Engineering teams, ensuring the roadmap and innovation agenda are directly informed by what Field Engineering sees and hears in the field.
• Align with our Partnerships team to guide our strategy to support partnerships globally.
• Represent nCino at executive briefings, key industry events, and strategic customer engagements globally.

🎯 Requirements

• 16+ years in enterprise and mid-market software leading global Field Engineering, Solutions Engineering, or Pre-sales organizations at scale, with concentrated focus on Financial Services.
• Strong technical competence and AI fluency, with deep banking domain expertise — this leader will be expected to develop strong credibility across commercial, small business, and consumer loan origination, onboarding, account opening, and portfolio management.
• Leads from the front, setting the example by getting close to where the work happens.
• Proven track record building and scaling technical pre-sales teams across multiple geographies, including EMEA and APAC.
• Deep expertise in outcome-based selling and executive-level engagement strategy — knows what it takes to win complex, multi-stakeholder enterprise and mid-market deals.
• Strong command of AI and modern cloud platform narratives; ability to translate technical capability into compelling business value for financial services buyers.
• Experience partnering with a CRO and cross-functional C-suite to align Field Engineering strategy with broader revenue goals.
• Equally credible with a bank's Line of Business Leader, Chief Lending Officer, Compliance/MLRO's, and CIO/CTO.

🏖️ Benefits

• Competitive base salary range of $200,000.00 - $400,000.00.
• Equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics, or other protected groups.
• Commitment to the full inclusion of all qualified individuals, ensuring that persons with disabilities are provided reasonable accommodations.
• Strong belief in the diversity of the team, creating workplaces where employees are empowered to bring their authentic selves to work.

Skills & Technologies

Remote

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nCino, Inc.

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About nCino, Inc.

nCino provides a cloud-based bank operating system built on Salesforce that unifies onboarding, loan origination, deposit accounts, treasury management, and compliance into a single platform. Financial institutions use the software to automate workflows, reduce manual tasks, and gain real-time analytics across commercial, small business, consumer, and mortgage lending. The company’s technology integrates with core banking systems and regulatory databases, enabling faster decision-making, improved transparency, and lower operational risk while maintaining audit trails and regulatory standards.

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