Job Overview
Location
Telecommuter TN
Job Type
Full-time
Category
Operations
Date Posted
July 10, 2026
Full Job Description
📋 Description
- • Develops strategic operations processes to ensure long term goals set by senior leadership are met.
- • Partners with operational leadership in the creation of workload models/metrics for key positions.
- • Oversees workload model reporting to ensure operations are at optimal staffing levels.
- • Provides strategic insights and collaborates with executives in the development of the operational metrics initiatives and analysis interpretation data sets.
- • Utilizes the value-based pricing process to understand operational impact on the business.
- • Directs the process to develop and analyze key performance indicators (KPI), generates ad hoc reporting as requested by senior management.
- • Partners within project management for integration of business initiatives that require knowledge of business flows and financial processes.
- • Assists in the evaluation and adherence of corporate policies and procedures including operational and financial reporting and legal/license compliance; identifies and implements efficiency recommendations.
🎯 Requirements
- • Bachelor's degree from an accredited college or university preferred.
- • CPA preferred.
- • Ten (10) years of operational or financial analysis experience or equivalent combination of education and experience required.
- • Management of a team and claims management experience strongly preferred.
🏖️ Benefits
- • Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
- • Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.
Skills & Technologies
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About Sedgwick Claims Management Services, Inc.
Sedgwick is a global provider of technology-enabled risk, benefits and integrated business solutions, primarily handling insurance claims, managed care, absence and disability, and productivity management for employers, carriers, and administrators. The company processes millions of claims annually across workers' compensation, property, casualty, disability, and other lines, leveraging analytics and digital platforms to improve outcomes, reduce costs, and enhance customer and employee experiences.
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