System Administration Consultant

MeridianLink, Inc.

Job Overview

Location

US Remote

Job Type

Full-time

Full Job Description

📋 Description

• The System Administration Consultant delivers implementation and ongoing managed services, education on best practices, and other billable professional offerings to new and existing customers within the defined scope of the Admin Pro services.
• The role partners with customers to configure MeridianLink products, provide consultative guidance on system configuration and process design, and ensure solutions align with established business workflows and operational objectives.
• This position supports Admin Pro customers through ongoing system administration, advisory engagement, and relationship management.
• The consultant identifies optimization opportunities, gathers and translates business requirements, and applies established tools and methodologies to deliver consistent, high-quality outcomes.
• The role independently performs work of moderate complexity while collaborating with senior consultants on higher-complexity initiatives.
• Key responsibilities include maintaining a working knowledge of MeridianLink licensed software, configuring and administering MeridianLink licensed software for new and existing customers, conducting system reviews, leading advisory sessions, and managing ongoing relationships with Admin Pro customers.
• The consultant must translate customer requirements into system updates, adhere to established service level agreement standards, delivery standards, and methodologies, and identify potential risks and issues early.
• The role also contributes to internal knowledge sharing, process improvement, and service innovation initiatives, and collaborates with internal and external stakeholders to support project execution and deliver a high level of proactive and responsive client service.

🎯 Requirements

• Ability to determine appropriate courses of action within defined guidelines and adapt processes as needed.
• Ability to exercise judgment within established procedures and practices to resolve moderately complex issues.
• Ability to build and maintain productive internal and external working relationships.
• Bachelor’s degree or equivalent relevant work experience.
• 2–4 years of experience with loan origination or account origination systems.

🏖️ Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.

Skills & Technologies

Remote

Degree Required

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MeridianLink, Inc.

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About MeridianLink, Inc.

MeridianLink provides cloud-based software for banks, credit unions, and mortgage lenders to manage loan origination, account opening, credit reporting, and deposit products. The platform automates underwriting workflows, integrates with credit bureaus and core banking systems, and offers analytics for risk management and regulatory compliance. Customers use the APIs and configurable modules to streamline consumer, small-business, and mortgage lending operations while ensuring data security and audit standards.

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