Talent Operations Lead

ElevenLabs Inc.

Job Overview

Location

United Kingdom

Job Type

Full-time

Full Job Description

📋 Description

• Own the end-to-end talent technology stack, including vendor strategy, build-vs-buy decisions, and ensuring full potential of ATS, HRIS, and related tools through configuration and integration.
• Design and drive org-wide hiring programmes and frameworks such as interview evaluation systems, headcount planning solutions, and multi-market hiring playbooks.
• Lead and develop a team of Talent Operators and Coordinators by setting strategic direction, managing priorities, and fostering high-performance execution without sacrificing candidate experience or quality.
• Own the talent data strategy by defining key metrics, building dashboards and reports, and ensuring the entire talent team operates from consistent, actionable data insights.
• Act as the strategic interface between Talent and cross-functional partners including People, Finance, Legal, and Engineering to unblock hiring processes and align on operational priorities.
• Identify and eliminate operational drag by creating durable SOPs, designing scalable processes, and deploying automation via n8n, AI tooling, and custom integrations to reduce manual work.
• Own core functional processes including headcount planning, ensuring alignment with business growth targets and financial constraints.
• Drive systemic, scalable solutions over one-off fixes, with a builder’s instinct to hands-on implement automation and tooling improvements.
• Work directly with the Head of Talent and senior leadership to translate ambitious hiring goals into operational reality across all functions and global markets.
• Maintain high standards of candidate experience and operational excellence aligned with ElevenLabs’ AI-first culture and quality benchmarks.
• Collaborate across global teams to ensure consistent, efficient, and compliant hiring practices in all regions where ElevenLabs operates.
• Leverage AI and automation tools to enhance decision-making, reduce administrative burden, and improve speed and accuracy in talent operations.
• Continuously optimize the talent ecosystem by evaluating emerging technologies, vendor capabilities, and process innovations to stay ahead of scaling demands.
• Ensure all talent operations are data-driven, transparent, and aligned with company-wide goals of impact over titles and high-velocity execution.
• Support global hiring initiatives by adapting frameworks to local labor markets while maintaining centralized standards and compliance.
• Proactively anticipate operational bottlenecks and design preemptive solutions to sustain growth at scale without increasing overhead.

🎯 Requirements

• Proven experience leading talent operations or another operational function at a high-growth technology company, ideally through a period of significant scale.
• Strong strategic thinking — ability to design programmes across multiple markets while executing tactical decisions on ATS configurations.
• Deep experience owning or significantly influencing a recruiting tech stack, including ATS pipelines, HRIS integrations, and data flows.
• Track record building and leading teams with clear direction, people development, and high standards without micromanaging.
• Exceptional stakeholder management skills working with senior cross-functional leaders to move fast without leaving stakeholders behind.
• A builder’s instinct — defaulting to systemic solutions and comfortable driving automation and tooling decisions hands-on.

🏖️ Benefits

• Annual discretionary stipend for professional development.
• Annual discretionary stipend for social travel to meet colleagues.
• Annual company offsite in a new global location.
• Monthly co-working stipend for employees not located near main hubs.
• Opportunity to work in a high-velocity, AI-first culture with minimal bureaucracy.
• Remote work globally with option to work from offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, or Warsaw.

Skills & Technologies

Senior

Remote

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ElevenLabs Inc.

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About ElevenLabs Inc.

ElevenLabs is a New York-based AI research company developing text-to-speech, voice cloning, and dubbing technologies. Founded in 2022 by Piotr Dąbkowski and Mati Staniszewski, it offers platforms for generating realistic, multilingual synthetic voices and tools for content creators, publishers, and enterprises to localize audio and video at scale.

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