Job Overview
Location
Poland - Cracow
Job Type
Full-time
Category
Marketing
Date Posted
July 5, 2026
Full Job Description
đź“‹ Description
- • Lead and manage a high-performing team of consultants delivering Veeva’s Cloud Managed Services for life sciences customers in Poland, ensuring consistent quality, timely delivery, and customer satisfaction.
- • Serve as the primary cultural and administrative representative for Veeva Systems in Poland, fostering local engagement, alignment with company values, and employee success across the team.
- • Oversee end-to-end delivery of SaaS Managed Services, including implementation, optimization, and ongoing support for cloud-based solutions used by pharmaceutical and biotech clients.
- • Collaborate cross-functionally with Sales, Professional Services, Product, and Customer Success teams to ensure seamless client onboarding, retention, and expansion of Veeva’s cloud platform in the Polish market.
- • Drive operational excellence by establishing and refining service delivery processes, performance metrics, and escalation protocols tailored to the needs of life sciences customers in EMEA.
- • Act as the key liaison between Veeva’s global Managed Services organization and local stakeholders, ensuring compliance with regional regulations and alignment with Veeva’s global service standards.
- • Mentor and develop team members through regular one-on-ones, performance reviews, and career pathing discussions, promoting growth in technical, consulting, and leadership competencies.
- • Monitor team utilization, capacity planning, and resource allocation to maintain optimal service levels while supporting business growth and profitability targets.
- • Represent Veeva at local industry events, client meetings, and partner engagements to strengthen brand presence and build trust with life sciences organizations in Poland.
- • Ensure all team activities adhere to Veeva’s core values: Do the Right Thing, Customer Success, Employee Success, and Speed, embedding these principles into daily operations and decision-making.
- • Travel up to 15% of the time across EMEA to support client engagements, team meetings, and internal alignment sessions, with flexibility to work remotely from anywhere in Poland.
- • Contribute to the strategic growth of Veeva’s Managed Services business in Poland by identifying new service opportunities, client needs, and market trends within the life sciences sector.
- • Maintain strong communication with global leadership to report on team performance, regional challenges, and opportunities for scaling Veeva’s impact in the Polish market.
- • Promote a collaborative, inclusive, and high-trust team culture that reflects Veeva’s commitment to Employee Success and psychological safety.
- • Ensure all service delivery complies with industry-specific regulatory requirements relevant to life sciences clients, including data privacy and compliance standards in the EMEA region.
🎯 Requirements
- • Proven experience managing a team of consultants or service delivery professionals in a SaaS or cloud-based environment
- • Deep understanding of managed services delivery models and customer success frameworks
- • Strong leadership skills with a track record of developing talent and driving team performance
- • Experience working with life sciences or regulated industries (pharmaceuticals, biotech, medical devices) is preferred
- • Ability to travel up to 15% within EMEA
- • Fluency in Polish and professional working proficiency in English
🏖️ Benefits
- • Fully remote work flexibility within Poland with option to work from home or office
- • Competitive compensation package with performance-based incentives
- • Comprehensive health and wellness benefits tailored for Polish employees
- • Opportunities for professional development, certifications, and career advancement
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Veeva Systems Inc.
Veeva Systems provides cloud-based software for the global life-sciences industry. Its unified suite supports clinical, regulatory, quality, medical, and commercial functions, enabling pharmaceutical, biotechnology, and medical-device companies to manage data, documents, and workflows efficiently while meeting stringent compliance standards. Core products include Veeva Vault for content management, Veeva CRM for customer engagement, and Veeva R&D applications that accelerate drug development and regulatory submissions. Founded in 2007 and headquartered in Pleasanton, California, the company operates on a multi-tenant SaaS model, offering continuous updates and dedicated industry-specific data models, analytics, and collaboration tools trusted by more than 1,000 life-sciences organizations worldwide.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Foxelli Group UAB
3 months ago
Foxelli Group UAB
3 months ago
DEPT Holding B.V.
3 months ago
Hangar Aviation Technologies, Inc.
27 days ago