Job Overview
Location
Lausanne
Job Type
Full-time
Category
Software Engineering
Date Posted
March 18, 2026
Full Job Description
đź“‹ Description
- • As a Technical Account Manager at Neural Concept SA, you will serve as the primary technical and strategic liaison for a portfolio of existing customers in the AI-for-engineering space, driving product adoption, expansion, and long-term success by combining deep engineering insight with commercial acumen to ensure customers realize measurable value from Neural Concept’s platform.
- • Your day-to-day responsibilities will include creating data-driven success plans to monitor customer health and engagement, delivering tailored onboarding and advanced training sessions (including workshops and bootcamps) for simulation engineers and designers, leading technical discovery and scoping of solution proposals, managing project milestones from kick-off to delivery with rigorous status reporting and risk management, capturing and synthesizing customer feedback to influence product roadmaps, and collaborating cross-functionally with Sales, Product, R&D, and Marketing to align internal initiatives with customer objectives.
- • You will join a fast-growing, innovative team at Neural Concept SA, a Lausanne-based pioneer in applying machine learning and generative design to optimize engineering workflows across high-impact industries such as automotive, aerospace, and energy, where your work directly enables world-class engineers to accelerate product development, improve performance, and reduce time-to-market through AI-assisted innovation.
- • In this role, you will develop advanced skills in technical consulting, enterprise account strategy, and AI-driven product advocacy, gaining exposure to cutting-edge ML applications in engineering while building a track record of driving customer outcomes, influencing product evolution, and contributing to the company’s mission of making sustainable, intelligent design accessible at scale.
🎯 Requirements
- • Engineering degree (e.g., mechanical, aerospace, automotive, or related field) with demonstrable industry experience in a customer-facing role such as technical support, application engineering, or consulting.
- • Minimum 6 years of proven experience in a technology-driven environment, with hands-on background in project and/or account management, including ownership of delivery timelines, stakeholder alignment, and success planning.
- • Proficiency in CAD/CAE software (e.g., ANSYS, Siemens NX, CATIA, SolidWorks, or similar) and a solid understanding of machine learning fundamentals, particularly as applied to engineering simulation, generative design, or predictive modeling.
🏖️ Benefits
- • Competitive salary and performance-linked rewards tied to company growth and individual impact, reflecting Neural Concept’s commitment to recognizing and rewarding excellence.
- • Hybrid work model with flexible hours, enabling a results-oriented culture that supports work-life balance while maintaining strong collaboration across teams in Lausanne and beyond.
- • Access to a world-class engineering and technology team, continuous learning opportunities, and a collaborative, multicultural environment where knowledge sharing, mentorship, and professional development are actively encouraged and supported.
Skills & Technologies
About Neural Concept SA
Neural Concept SA provides cloud-native AI software that accelerates engineering simulations for automotive, aerospace and industrial-product teams. Its core product, Neural Concept Shape, learns from existing CAD and CAE data to predict aerodynamics, structural and thermal performance in seconds, replacing hours of traditional solving. The EPFL-spinoff’s 3D deep-learning models integrate into standard design workflows, enabling rapid shape optimization and lightweighting without expert CFD or FEA setup. Customers include Airbus, Bosch, Subaru and Formula 1 suppliers. Founded in 2018 and headquartered in Lausanne, Switzerland, the company serves global OEMs through subscription licenses and secure cloud deployments.
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