Technical Account Manager (Remote - USA)

📋 Description

• • As a Technical Account Manager (TAM) at Commvault, you will serve as a trusted advisor to Enterprise customers, driving post-sale success by aligning technical solutions with business goals to ensure value realization, retention, and expansion.
• • Day to day, you will build and maintain strategic relationships with key customer stakeholders, act as the central point of contact for assigned accounts, conduct regular success reviews, advise on cyber resiliency strategies, collaborate with internal teams (Support, Product, Engineering), monitor GRR and NRR metrics, and advocate for customer feedback within Commvault.
• • Commvault is a global leader in cyber resilience, empowering over 100,000 organizations with its AI-powered platform that delivers data protection, security, intelligence, and rapid recovery—ensuring businesses stay resilient against cyber threats.
• • In this role, you will deepen your expertise in enterprise technology, cloud platforms, and cyber resiliency while developing strategic account management skills, influencing product direction through customer insights, and directly impacting revenue retention and growth outcomes.