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Technical Customer Support Specialist - Work from Home Opportunity

ONETP S.A.S.

Job Overview

Location

9 Locations

Job Type

Full-time

Full Job Description

📋 Description

• Technical Customer Support Specialist role providing first-level technical support and customer service for client products in a remote work-from-home setting across multiple Canadian provinces.
• Day-to-day responsibilities include troubleshooting technical issues, handling inbound/outbound customer inquiries, maintaining accurate data input, scheduling service calls, and delivering personalized solutions while demonstrating empathy and active listening.
• Teleperformance is a global leader in customer experience management with over 500,000 employees, ranked 11th in Fortune’s Top 25 Best Workplaces, offering hybrid work models and services in 300 languages across 64 countries with Best Employer certification.
• The role offers opportunities to develop technical troubleshooting skills, communication abilities, and professional growth within a supportive, inclusive, and innovative team environment that values autonomy, continuous learning, and resilience.

Skills & Technologies

iOS

Remote

Degree Required

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ONETP S.A.S.

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About ONETP S.A.S.

French fintech providing white-label payment processing platforms to banks, telecom operators, and large retailers. Its cloud-based suite covers card issuing, acquiring, digital wallets, contactless payments, and transaction orchestration for both domestic and cross-border schemes. The company focuses on modular APIs and PCI-DSS compliant infrastructure to speed up clients’ go-to-market while reducing compliance costs and technical debt.

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