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This position was posted on July 9, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
Remote Arizona
Job Type
Full-time
Category
Engineering
Date Posted
July 9, 2026
Full Job Description
đź“‹ Description
- • As a Technical Service Desk Analyst I, you will be responsible for answering calls and chats regarding break/fix issues and requests.
- • You will have the opportunity to thrive in a high call volume environment, demonstrating your exceptional communication skills and teamwork abilities.
- • The Technical Service Desk Analyst I is operated 24/7/365 and employees are expected to work 40 hours weekly on 1st, 2nd, or 3rd shift, and holiday shifts, as needed.
- • An ideal candidate would possess strong knowledge as normally obtained through the completion of a Bachelor’s Degree with 2+ years of experience in a technology support role.
- • Candidate must demonstrate general knowledge of information technology and healthcare.
- • Candidate should have strong communication and presentation skills to engage technical and non-technical audiences.
- • As well as the ability to communicate and interact across facilities and at various levels.
🎯 Requirements
- • High school diploma/GED or equivalent working knowledge in a similar role is required.
- • Must have knowledge in the use and operation of a wide range of desktop, mobile devices and network connectivity.
- • Knowledge of Microsoft Office O365 applications is required.
- • Ability to troubleshoot complex issues and interact with various levels of customer and support groups.
🏖️ Benefits
- • Competitive wages
- • Paid orientation
- • Flexible Schedules (select positions)
- • Fewer Shifts Cancelled
- • Weekly pay
- • 403(b) Pre-tax retirement
- • Employee Assistance Program
- • Employee wellness program
- • Discount Entertainment tickets
- • Restaurant/Shopping discounts
- • Auto Purchase Plan
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Banner Health
Banner Health is a nonprofit health system operating hospitals, clinics, and specialized care facilities across six western U.S. states. Founded in 1999 through mergers, it delivers acute care, behavioral health, emergency, rehabilitation, and long-term services. The organization also runs Banner Health Network, Medicare Advantage plans, and conducts clinical research.
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