Axon Enterprise, Inc. logo

Technical Services Manager

Job Overview

Location

Canada

Job Type

Full-time

Category

Operations

Date Posted

June 18, 2026

Full Job Description

đź“‹ Description

  • • As a Technical Services Manager at Axon Enterprise, Inc., you will lead the deployment of network, hardware, and software solutions for Axon’s Fleet systems, playing a vital role in post-sale customer-facing operations that ensure exceptional customer experience and continued support.
  • • Day to day, you will lead and coordinate Fleet installations, keep third-party installers and customers updated via daily reports and stand-up meetings, deploy hardware and software solutions independently, provide guidance on optimal hardware placement, develop installation diagrams and documentation, train technical and non-technical staff on Axon Fleet and Interview solutions, and engage with key technology decision-makers post-sale.
  • • Axon is a mission-driven company focused on Protecting Life through its ecosystem of devices and cloud software for safety and justice. The company values candor, care, diverse perspectives, ownership, and real change, offering a fast-paced, challenging, and meaningful work environment where employees grow while contributing to a safer world.
  • • In this role, you will develop leadership and technical expertise in field-based deployments, strengthen cross-functional communication and training abilities, gain deep experience with vehicle and network systems in law enforcement contexts, and achieve measurable impact by ensuring reliable, compliant, and efficient Fleet system implementations across Canada.

🎯 Requirements

  • • Strong experience with IP networking and connected devices, including configuration and troubleshooting across Layer 2, TCP/IP, LAN, WAN, VPN, and wireless environments.
  • • Proven team leadership skills, with experience leading teams or contractors on multiple projects with successful outcomes.
  • • Ability to work safely and skillfully with hand tools, and exposure to low-voltage / 12V electrical systems is an asset.
  • • Exceptional communication skills, professionalism, and ability to work both within a team and independently.
  • • Experience with law enforcement agencies is highly valued.
  • • French speaking is an asset but not required.

🏖️ Benefits

  • • Axon offers total compensation including base pay, bonus, and stock awards, with a base pay range of $74,250 to $118,800 CAD.
  • • Comprehensive benefits package supporting physical, financial, and emotional well-being through life’s milestones and everyday needs.
  • • Opportunity to work on a mission-critical purpose: Protecting Life through innovative safety and justice technology.
  • • Commitment to diversity, equity, inclusion, and equal opportunity employment, with accommodations available for applicants with disabilities.
  • • Access to Axon’s privacy resources and candidate support channels for data rights and accommodation requests.

Skills & Technologies

Remote

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Axon Enterprise, Inc. logo
Axon Enterprise, Inc.
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About Axon Enterprise, Inc.

Axon Enterprise, Inc. develops, manufactures and sells conducted energy weapons, body-worn cameras, digital evidence management software and related cloud services for law-enforcement, military and civilian security markets. Founded in 1993 as TASER International, the company rebranded to Axon in 2017 to emphasize its expanded portfolio beyond stun devices. Headquartered in Scottsdale, Arizona, it offers integrated hardware-software platforms such as Axon Evidence and Axon Records that streamline workflows, improve transparency and reduce paperwork for public safety agencies worldwide.

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