Technische Sachverständige (m/w/d) Schaden / Versicherungen im Großraum Berlin - 100% Home-Office

Sedgwick Claims Management Services, Inc.

Job Overview

Location

4 Locations

Job Type

Full-time

Full Job Description

📋 Description

• Assist individuals and businesses affected by property damage by providing expert assessment and support to restore their situation after unexpected events.
• Independently manage and settle property and liability claims with a primary focus on building damage (civil and structural construction).
• Conduct on-site inspections and document damage through detailed assessments and photographic evidence.
• Prepare comprehensive technical reports, appraisals, and expert opinions for insurance claims.
• Analyze causes of damage, determine the extent of loss, and estimate repair and restoration costs accurately.
• Coordinate and communicate with all relevant stakeholders including insurers, policyholders, contractors, and other experts to ensure efficient claim resolution.
• Ensure all claim handling adheres to quality standards and prioritizes customer satisfaction throughout the process.
• Collaborate with senior management during large or complex claims, providing technical expertise and detailed documentation.
• Travel within the Berlin metropolitan area as required to perform site inspections and meet client needs.
• Operate fully remotely with 100% home office setup, supported by company-provided technical equipment.
• Maintain flexibility in working hours while ensuring availability and responsiveness to clients and team members.
• Participate in ongoing professional development through Sedgwick University and Workday Learning platforms.
• Represent Sedgwick’s commitment to care by delivering empathetic, professional, and solution-oriented service to policyholders in distress.
• Contribute to a collaborative team culture that values accessibility, active listening, and mutual support.

🎯 Requirements

• Completed degree in engineering (e.g., civil engineering, architecture, mechanical engineering) or equivalent state-certified technical training
• Several years of professional experience in one of the above-mentioned fields
• Solid knowledge of building damage assessment and repair processes
• Familiarity with high-rise and civil construction is advantageous
• Strong analytical thinking and problem-solving skills
• Independent and structured work approach
• Excellent communication skills and customer orientation
• Valid driver’s license (Class B)

🏖️ Benefits

• 30 days of annual vacation plus additional days off on December 24th and 31st
• Company-provided service vehicle with private use
• Free access to continuous training via Workday Learning and Sedgwick University
• Wellpass membership for sports and wellness activities
• Jobrad leasing program for bicycle commuting
• Capital-forming benefits (vermögenswirksame Leistungen)
• Welcome of office dogs in the workplace
• 100% remote work option with full technical equipment provided
• Flexible working hours and flat organizational structure

Skills & Technologies

Onsite

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Sedgwick Claims Management Services, Inc.

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About Sedgwick Claims Management Services, Inc.

Sedgwick is a global provider of technology-enabled risk, benefits and integrated business solutions, primarily handling insurance claims, managed care, absence and disability, and productivity management for employers, carriers, and administrators. The company processes millions of claims annually across workers' compensation, property, casualty, disability, and other lines, leveraging analytics and digital platforms to improve outcomes, reduce costs, and enhance customer and employee experiences.

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