Telecom Observability Engineer

Oxio Technologies Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Telecom Observability Engineer role focused on monitoring and escalating real-time core network or infrastructure issues that could affect customers, working with telecom, core engineering, and customer support teams.
• Day-to-day responsibilities include maintaining and improving network performance, troubleshooting faults, developing automated alerting systems with AI-powered anomaly detection, creating dashboards for real-time visibility, and supporting NOC engineers in issue analysis and resolution.
• Part of a dynamic telecom team at Oxio Technologies Inc., working alongside highly experienced experts in mobile telecom networks, with opportunities to learn about 2G/3G/4G/5G systems and observability practices.
• Opportunity to develop expertise in observability strategies, KPI/SLA monitoring, distributed tracing, log aggregation, and training material creation while contributing to network reliability and customer experience.

🎯 Requirements

• 10+ years experience working in a telecom environment doing L3 support or similar roles
• Expertise in monitoring tools (Prometheus, Grafana, ELK Stack, SevOne, CloudPak, etc.)
• Strong knowledge of distributed systems and microservices architecture
• Basic Python / Linux / Bash knowledge
• Experience with cloud platforms (AWS, GCP, Azure)
• Understanding of SLO/SLI/SLA concepts

🏖️ Benefits

• Opportunity to work with highly experienced telecom experts and learn about mobile telecom networks
• Hands-on role in maintaining and improving network performance at optimum levels
• Involvement in developing automated alerting systems with AI-powered anomaly detection
• Chance to create and maintain dashboards, alerts, and visualizations for real-time system visibility
• Development of training material related to KPIs and dashboards
• Remote work flexibility

Skills & Technologies

Python

AWS

Azure

GCP

Linux

Remote

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Oxio Technologies Inc.

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About Oxio Technologies Inc.

Oxio Technologies Inc. is a Canadian telecommunications company that provides cloud-based connectivity infrastructure, enabling brands and enterprises to launch and manage white-label mobile services. Its platform bundles carrier relationships, billing, support and analytics into APIs, letting non-telcos offer cellular plans under their own brand. Founded in 2019 and headquartered in Montréal, Oxio operates across North America and partners with major networks to deliver flexible, digital-first mobile experiences without owning traditional telecom hardware.

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