Job Overview
Location
Remote, TX (US)
Job Type
Full-time
Category
Operations
Date Posted
April 7, 2026
Full Job Description
đź“‹ Description
- • The TRC Service Technician role at Holman Enterprises is a fully remote position supporting the 24/7 Call Center by providing expert roadside assistance and repair authorization for fleet vehicles, ensuring drivers receive timely, accurate, and cost-effective service while upholding Holman’s commitment to safety, integrity, and customer care.
- • Day to day, the technician will assist drivers with emergency roadside breakdowns, locate appropriate repair facilities, document all maintenance and repair events, verify the necessity and fairness of repair costs, authorize repairs for fleet vehicles, track cost savings, ensure preventative maintenance schedules are followed, maintain monthly performance metrics, and contribute positively to team morale through professionalism, punctuality, and collaborative communication.
- • Holman Enterprises is a family-owned, global automotive services leader with over a century of experience, operating across fleet management, vehicle upfitting, component manufacturing, powertrain logistics, insurance, and retail dealerships—delivering the Holman Experience through core values of treating people as they wish to be treated and building lasting, rewarding relationships.
- • In this role, you will deepen your expertise in automotive service operations, refine your diagnostic and decision-making skills via real-time remote support, gain exposure to fleet management systems and documentation standards, and develop strong communication and accountability practices—positioning you for growth within Holman’s expansive automotive services network.
🎯 Requirements
- • High School Diploma or Equivalent
- • 5+ years of hands-on experience in automotive or truck repair
- • ASE Certified in 8 car or 6 truck repair categories
- • Basic Knowledge of Microsoft Office
- • Typing speed of 20-25 WPM
- • Vocational or Technical education recommended
🏖️ Benefits
- • Health, dental, and vision insurance
- • 401(k) plan with company match
- • Paid Time Off (PTO), paid holidays, bereavement, and jury duty
- • Paid pregnancy/parental leave and supplemental military leave
- • Tuition reimbursement and Employee Assistance Program
- • Life and disability insurance, Flexible Spending and Health Savings Accounts
Skills & Technologies
About Holman Enterprises
Holman Enterprises is a diversified automotive services company founded in 1924. It operates across fleet management, retail automotive, commercial vehicle upfitting, and parts distribution. The company manages over 750,000 vehicles through Holman fleet and mobility services, runs 40+ automotive retail locations under Holman Automotive, and provides parts and service through Holman Parts Distribution and ARI. Headquartered in Mount Laurel, New Jersey, Holman serves commercial, government, and retail customers across North America.
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