UGC Operations Manager

📋 Description

• • As the UGC Operations Manager at Knowunity GmbH, you will own and scale the user-generated content engine in the US market, managing 20–30+ creators to drive organic growth on TikTok, Instagram, and YouTube Shorts, directly contributing to the mission of making world-class education accessible to 1 billion students through AI-powered learning.
• • Your day-to-day responsibilities include sourcing, onboarding, communicating with, motivating, and tracking the performance of UGC creators; reviewing and providing fast, structured feedback on content to ensure brand alignment; coordinating posting schedules across platforms; analyzing weekly performance metrics (views, engagement, conversion); identifying top-performing content and creators to double down on; and supporting light social media management alongside creator operations.
• • Knowunity is a fast-growing, mission-driven edtech startup building the first AI learning unicorn, with millions of daily users in Europe and a recent €27m funding round to capture the US market. The team is lean, ambitious, and Berlin-based, operating with a high-velocity, data-driven culture that values ownership, creativity, and impact.
• • In this role, you will gain unparalleled, hands-on experience in creator-led growth at scale, learning how to build and optimize viral social media strategies in the competitive US market. You’ll work directly with senior leadership, see the immediate impact of your work on millions of students, and accelerate your career through real ownership and performance-based rewards in a fast-moving, innovative environment.