Underwriting Support Specialist

Assurant, Inc.

Job Overview

Location

United States Virtual

Job Type

Full-time

Full Job Description

📋 Description

• As an Underwriting Support Specialist on Assurant's Homeowners (HO3) team, you will play a vital role in supporting customers through inbound calls, helping them purchase, upgrade, and retain insurance products while ensuring a seamless and positive experience that reflects the company’s commitment to service and innovation.
• Your day-to-day responsibilities will include responding to customer inquiries about benefits and products, documenting account information accurately, identifying sales opportunities during calls, and delivering results tied to customer satisfaction, efficiency, quality, retention, and sales performance metrics.
• You will be part of a dedicated team within Assurant, a Fortune 500 global business services company recognized as a Best/Great Place to Work in 14 countries and honored with the Fortune America’s Most Innovative Companies award, where innovation, service passion, and a willingness to take smart risks define the culture known as 'The Assurant Way'.
• In this role, you will develop strong communication and problem-solving skills, gain deep knowledge of property and casualty insurance products, and build experience in a high-volume, team-based environment that values collaboration, initiative, and customer-centric solutions.

🎯 Requirements

• Active P&C license
• Experience with MS Office (Outlook, Word, Excel)
• Minimum of 1 year of inbound call center experience
• Ability to work the required schedule: Monday–Wednesday starting at 7:00 AM PST, Thursday–Friday starting at 6:30 AM PST
• Excellent listening and verbal communication skills
• Capable interpersonal skills with a collaborative team approach

🏖️ Benefits

• Competitive pay range of $20.96 - $34.59 per hour
• Opportunity to work remotely in a virtual role
• Access to Assurant’s comprehensive benefits package, including health, wellness, and financial programs
• Part of a company culture recognized as a Best/Great Place to Work in multiple countries
• Exposure to innovative insurtech solutions and a forward-thinking organization driving the connected world

Skills & Technologies

Remote

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Assurant, Inc.

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About Assurant, Inc.

Assurant, Inc. is a global provider of risk management products and services, headquartered in New York. The company offers extended service contracts, vehicle protection, pre-funded funeral insurance, renters insurance, lender-placed homeowners insurance, and other specialty property and casualty coverage. It partners with lenders, manufacturers, mobile carriers, funeral homes, and property managers to distribute its products primarily in North America, Latin America, and Europe. Founded in 1892 and publicly traded on the NYSE, Assurant focuses on supporting consumer purchases of homes, vehicles, mobile devices, and appliances through underwriting, claims administration, and customer support services.

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